Collected, counted, and disbursed money, did basic bookkeeping and complete banking transactions. Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints. Answered telephones, directed calls and took messages. Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities. Completed and mailed bills, contracts, policies, invoices, or checks. Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer. Opened, sorted and route incoming mail, answered correspondence, and prepared outgoing mail. Reviewed files, records, and other documents to obtain information to respond to requests. Answered phones, greeted customers and kept the office in a happy environment.