Computer Skills- Windows 7, Microsoft Outlook, Internet Explorer, and Firefox, Typing skills, Internet Search and Website Navigation.Communication Skills - internal and external customers, documentation, comprehension skills-- ability to clearly understand and state the issues customers present.Good composition skills-- ability to compose a grammatically correct, concise, and accurate written responseProblem Solving Skills - Effective problem solving skills, approach problems logically, learning and decision making skills, management skills, action oriented and self disciplined, organized and detail oriented, prioritize work time to ensure productivity and department standards.Customer Focus - Excellent customer service skills, empathize with and prioritize customer needs, interpersonal skills,conflict resolution and negotiating skills, determine customer needs and provide appropriate solutions.

Monitors the conditions and supervision of high risk adult criminal offenders placed in the community.Counsels offenders and/or refers them to counseling or other resource/treatment programs, monitors offender’s adjustment in treatment programs and updates supervision plans as needed.Establishes and monitors monthly payment schedules for legal financial obligations.Makes home/field visits per offender classification standards.Investigates alleged parole, probation, sentencing violations and detains serous violators after proper approval.Conducts searches and arrests.Transports arrested offenders to jail, hearings, etc.; records, preserves, and secures evidence. Testifies before courts, boards, and/or classification and disciplinary hearings; cross examines witnesses if an Assistant Attorney General is not present at parole violation hearings.Conducts pre-sentence investigations and prepares reports; collects victim/witness information; completes the intake process on new cases including review of all required forms; completes risk assessments/reassessments.Records contacts with offenders on chronological records sheets; maintains file in orderly, chronological sequence; opens, closes, and purges files; completes OBTS data entry forms and accesses OBTS data base to update and retrieve information; obtains law enforcement and WACIC records. Serves on committees and task forces; speaks to community service clubs, schools, law enforcement agencies, and similar organizations.

Specially trained in psycho-social skills development to provide substance abuse counseling to Washington State’s criminal population.Worked as both clinical and educational staff to coordinate services with departmental Community Corrections Officers.Provides substance abuse counseling to a correctional setting, and support implementation of treatment program within a correctional environment.Strong verbal and written communication skills. Work with a team of staff which includes correctional personnel, and criminal offenders.Preparation and submission of all treatment and educational outlines, lectures, handouts and other relevant materials.Record keeping and daily clinical charting as required by CiviGenics program model and DASA licensing requirements.