Member Relations Analyst
Current•Confidently lead my team with new cooperative changes and business processes•Execute the ability to problem solve ensuring the member’s issues are resolved under minimal supervision•Selected as an Analyst to learn, test and incorporate a new software program•Assisted with the testing of new features to implement to our current system•Provide and maintain records of interactions and transactions regarding billing, service orders, requests, collections, etc•Answer phone calls in a pleasant manner and provide our membership with accurate,consistent information to keep them informed•Follow in accordance with internal cash management procedures•Volunteer for United Charities and the SWORD Safety Committee