Mindy Ryan Email & Phone Number

Austin, Texas Area

- Collaborate with both Management/Operations and Technology teams to define areas of process improvements which can be used across the organization- Participate in requirements gathering/definition to determine user expectations and review system functionality for either a new or modified process- Serve as liaison between Systems Support and IT- Responsible for writing the functional requirements necessary for the development team to prepare functional specifications- Create and execute test scripts to both validate and document expected test scenario results- Conduct user acceptance testing- Responsible for providing both implementation and post go-live support for end users- Provide application trouble-shooting and problem solving; initiating corrective actions to resolve system technical/process issues - Provide functional support to end users

- Responsible for application trouble-shooting and problem solving; provide production support to end users.- Collaborate with both Management/Operations and Technology teams to define areas of process improvements which can be used across the organization- Participate in requirements gathering/definition to determine user expectations and review system functionality for either a new or modified software process- Responsible for writing the functional requirements necessary for the development team to write functional specifications- Create and execute test scripts to both validate and document expected test scenario results- Responsible for providing both implementation and post go-live support for end users

Austin, Texas Area

- Responsible for managing a team of 5-8 Project Account billing specialists- Responsible for meeting billing performance goals set by management- Perform SOX audit controls for project billing/files- Prepare billing reports to assist with management reporting

Austin, Texas Area

- Responsible for billing professional services to multiple clients within specified deadlines- Assist project managers with contract review and necessary billing requirements- Ensure accuracy of client invoice transactions and contractual terms- Possess strong communication skills to work with both internal and external clients throughout the project life cycle- Assist project manager with analysis of project financials for management reporting- Responsible for entry and routine maintenance of new projects, project modifications and change orders

Round Rock, Texas

- Responsible for selling Dell products and services by determining customer needs on inbound calls or existing client relationships- Provide technical expertise in hardware, software services- Maintain current knowledge of both new and changing product lines/services- Consistently met established sales goals

Bachelor Of Business Administration (Bba)

Bachelor Of Business Administration (Bba)