Mindy Ferguson Email & Phone Number

Grand Rapids, Mi, Us

Teaneck, New Jersey, Us

Overland Park, Kansas, Us

Overland Park, Kansas, Us

Paris, France, Fr

Salesforce Delivery Leader and Experience Cloud Competency Lead for the North America Salesforce Practice, assisting in proposing and designing Experience Cloud solutions across multiple portfolios. As a Delivery Lead and trusted advisor, responsible for managing key client relationships during the sales and delivery processes, particularly at the Executive and Project Sponsor level. This includes understanding client needs, completing a proposal and/or Statement of Work to execution, assisting with solutioning and overseeing delivery.

Milwaukee, Wisconsin, Us

Responsible for managing key client relationships during delivery, particularly at the Project Sponsor level, working to address project challenges and resolve issues as appropriate. Easily established as a ‘trusted advisor’ among the Project Sponsor, client stakeholders and Executive Sponsor level.

Bangalore, Karnataka, In

Simultaneously led multiple projects varying from $500k – 1.5M, on-shore and off-shore, across the various Salesforce Clouds (Sales, Service, Communities, Marketing) and across various industries including Healthcare, Facilities Management, Retail, Finance, Technology and Media. Responsible for understanding the client's business, market, and client's customer/employee needs.

Chicago, Illinois, Us

Responsible for managing a multi-year Client/Product Management Program with a portfolio of 5 simultaneous projects and a total budget exceeding $5M. The goal of the program was to remove client and product setup/maintenance from an existing AS400 platform and implement it on the Salesforce.com (SFDC) platform leveraging BigMachines as the Configure Price Quote application.

Denver, Colorado, Us

Provided overall project oversight, ensured quality, on-time delivery and was the client’s primary point of contact for the delivery team on Salesforce engagements. Managed project teams varying from 4 – 15 resources, both on- and off-shore, and confirmed appropriate resources were allocated to the project based on skillset needed and staffed for the necessary amount of time.

Provided overall project oversight of all quality assurance and testing efforts on a large-scale system implementation project for a Utility client. Managed five (5) Test Coordinators responsible for providing test management, planning, coordination, and reporting services to ensure success and quality of the implementation.

Chicago, Il, Us

As a Testing Strategist, delivered the Business Case Test Approach which captured the recommended methodology and process for validating the quality and functionality of the BSS/OSS solution. As a Vendor Selection IT Lead, coordinated the Vendor Selection process from a technical standpoint for a new solution, including coordination of the Request for Proposal and Proposal Presentations, facilitation of Conference Room Pilots and Vendor Scoring.

Chicago, Il, Us

Associate Director responsible for managing project teams, developing junior staff, and leveraging expertise in testing and process improvement strategies for client projects.

Us

Overland Park, Kansas, Us

Espoo, Southern Finland, Fi