Mindy Jensen Email & Phone Number

Albuquerque, Nm, Us

Albuquerque, New Mexico, Us

Drive revenues in a portfolio of hotels across the Southwest and Pacific Northwest United States, for multiple brands under the Hilton, Marriott, and Hyatt umbrellas. • Lead hotel portfolio sales teams to exceed annual budget by 9.3% in 2022 and 5.5% in 2023. • Train and develop property level sales teams and sales leaders on strategies to drive sales, catering, and business travel revenues and shift market share. • Provide guidance on budgets, competitive positioning, sales and marketing, revenue strategy and management, and brand standards. • Develop and implement marketing strategies and tactical multi-brand marketing plans for new openings, renovations, and acquisitions. • Create and refine systems for reporting, metric evaluation, and oversight of revenue management. • Collaborate directly with owners to build and open new hotels and acquire existing hotel properties.

Mclean, Virginia, Us

Pre-opening and opening Director of Sales for newly built 170-room dual-brand property. Responsible for all pre-opening sales and marketing tasks, as well as assisting operations with pre-opening duties and tasks. • Organized and built sales, marketing, and revenue systems, and created multi-level rate structures. • Developed sales, catering, and business travel strategies to drive sales and shift market share. • Created business plans, marketing plans, and sales and marketing campaigns for each brand. • Dual-brand certified Director of Sales for all-suites and focus-service properties. • Certified and proficient in both HCRS and PCRS systems, Delph.fdc, OnQ PM, OnQ SM, GRO, and OnQ R&I.

Chicago, Il, Us

Spearheaded the hiring and training of the incoming Director of Sales, Marketing, and Events. Led the hotel’s executive teams with monthly/annual revenue and budget presentations for ownership groups and management companies. • Managed the Hyatt Regency Newport Beach sales and events team of 16 managers to 160% of rooms revenue and catering sales production quota in Q1 of 2020, after a 10-month lull in production. • Created a turnaround for Hyatt Regency Lake Tahoe sales and events team of 10 managers to surpass sales production quota and achieve 110% and 114% of goal in 2019. • Developed a turnaround and led the Hyatt Regency DFW sales team of eight managers to 107% of rooms revenue production quota in 2019, after a 13-month lull in production achievement. • Oversaw the Grand Hyatt Baha Mar’s sales team of nine managers to 124% of rooms revenue production quota in 2019. • Drove three hotels to exceed quarterly or annual budgets by 5% to 7% ($235K – $2.5M). • Utilized proprietary hotel software systems (Envision, Cognos, PAW) to drive sales, catering, and business travel strategies/revenues, develop business plans, and create marketing plans and campaigns. • Trained and developed six hotel sales, catering, and planning teams, which resulted in an average 15% increase in revenue production. • Used Excel to create budgets, forecasting, and business analysis.

Chicago, Us

Hired, trained, and developed a sales, catering, and planning team of nine managers to drive market-based campaigns to secure and retain business from large group sales, small meetings, catering, and business travel. • Exceeded 2018 group rooms revenue by 19.1% or $707K, and budget by $121K, the highest hotel revenue in 10 years. • Drove sales team to increase rooms revenues, thereby driving RevPAR up $5.52 YOY in 2018. Increased catering revenue $516K YOY. • Developed sales managers who achieved HyPerformer (120%+ of quota) and Hyatt Elite Performer (130%+ of quota) awards in 2017 and 2018. • Solicited and maintained large group business from DC, MD, and VA market, as a selling DOSM, to achieve individual annual sales goal of $3M. • Created and oversaw monthly and yearly forecast and budgets for rooms and catering revenues. • Designed marketing campaigns to drive sales, catering, and business travel revenues.

Chicago, Us

Solicited group business for full-service convention hotel with 382 guest rooms and 26,000 sq. ft of meeting space for the National Association and State Association markets. • Achieved 106% of 2015 group rooms revenue quota of $2.9M. • Awarded Manager of the Year in 2015 by the executive team for consistently exceeding revenue goals and exemplifying strong leadership skills. • Worked with Hyatt National Sales Force and Visit Albuquerque to proactively market to the Northeast/Mid-Atlantic Region. • Supported the management development of the sales and events team to secure rooms revenue, catering revenue, and business travel rooms revenue. • Managed payroll reporting for sales and catering departments. • Assisted with weekly reports, forecasting, and annual budgeting using ProfitSword.

Springfield, Mo, Us

Marriott Pyramid NorthSolicited corporate and government groups and business transient sales for a full-service property with 310 guest rooms and 26,000 sq. ft of meeting space. • Achieved mid-year production of $1.3M, with $1.1M in business transient rooms revenue and $200K in group rooms revenue. • Drove market-based sales campaigns and secure repeat business from clients. • Used proprietary hotel software systems (MarRFP, CI/TY) to retain and generate business transient rooms revenue.

Springfield, Mo, Us

Embassy Suites Albuquerque and Marriott Pyramid NorthSolicited and analyzed business transient sales for two full-service properties: one with 261 guest rooms and the second with 310 guest rooms. • Achieved 110% of $2.9M rooms revenue production goal. • Analyzed business prospects to ensure optimization of hotel’s group and transient rooms revenue.

Springfield, Mo, Us

Embassy Suites AlbuquerqueSolicited and serviced catering business for corporate meetings, State and National Associations, SMERF, and Tour & Travel for a full-service property with 261 guest rooms and 26,000 sq. ft of meeting space. • Exceeded goal in 2011 (Q1: 125%, Q2: 115%, Q3: 112%, and Q4: 106%). • Exceeded goal in 2012 (Q1: 123%, Q2: 121%).

Mclean, Virginia, Us

Corporate, Association, SMERF, Government, Non-Profit, Weddings and Galas

Weddings, Galas, Corporate, Association, SMERF, Government, Non-Profit

Bachelor Of Business Administration (B.B.A.), Dual Major: Marketing/Marketing Management, Accounting And Finance; Minor: Psychology

Associate Of Arts (A.A.), Accounting And Finance