Working with USCIS clients as an agile analyst: The Risk and Fraud Analytics and Development, Security and Operations (DevSecOps) (RFAD) project is providing data analytics capacity and the ability to perform fraud detection, monitoring and compliance, and fix data by leveraging new tools in a Big Data Analytics Platform for USCIS. (2019-2020)The myUSCIS project is digitizing the immigration journey by enabling people to file applications online, prepare for their Naturalization ceremony, check their application’s case status, and ask questions about their case to USCIS Immigration Service Officers (ISOs) within their account. (2017-2019)

Lead Analyst with Xpert designation - Coaching analysts within Excella to improve business, technical, and strategic analysis skills with professional presence and leadership acumen.

Agile business analyst and Analyst coach working with small and large teams on projects that make an impact. Primary responsibilities include: writing user stories, facilitating story grooming small and large web team sessions, testing story work when complete, participating and leading scrum ceremonies, and participating in roadmap reviews. *Working with USCIS to find fraud within application processes. *Worked with USCIS to modernize and bring forms online*Worked with USCIS when verifying individual's right to work*Worked with DHS to modernize the Federal Wage System program

• Primary analyst on 32 state implementation to interface Farmers direct sales Bristol West services. 16 months working with peers from 16 different teams across 3 time zones. Revenues over $2 million in the first year after implementation. • Complex specialty auto business rules for policy lifecycle, vehicle inspections, and financial filings for compliance and business rules. • Writing waterfall requirement specifications and agile user stories• Selected to be 2014-2015 Women’s Network Leader for Independence, holding 14 events including professional development, networking and community service. My presentations to the Women's Network: Time Management and How to Network Like a Pro. Moderated an executive question and answer session.

Business advisor and investor for a business that produces and sells recycled glass bottles flattened into functional and artistic giftware.

Consultant through TEK Systems to Titan Auto Insurance• Working on projects from $20K to $1 million with project teams ranging from 3-15 people • Projects dealt with state reporting such as DMV insurance verification and financial filings, technical issues such as DNS changes with 18 system touch points, quote and bind processes, and policy status issues. • Working closely with IT and Business project team members to achieve the project goals within the business’ long-term goals.• Continuous improvement with the SA team to improve consistency and business analyst professionalism.

• Championed the agile development methodology during application development: such as stand-ups, two-week cycles and iteration planning and review sessions to control scope, keep projects on-time and work with geographically dispersed team members.• Wrote and gained project team acceptance for analyst documents, such as vision & scope, process flows, mockups, use case models and quality testing acceptance criteria per company and industry accepted standards and responsibilities. • Authored and maintained over 300 functional specifications for existing GAAIT (global content management) application serving over 10,000 consultants and external customers. • Coordinated daily with QA for incident and testing issues using TeamTrack. Communicated and gained agreement with all relevant project team members to ensure understanding of issues, related requirements and maintenance of related documentation.

Worked with the learning and development team at LeanDog managing public training courses and training to be an agilist product owner.

• Project manager, technical lead and analyst for the United Way on-line pledge application over three years. Led conversion from a paper system to a web-based intranet application for goal-setting, pledges, reporting and multi-year analysis; linked application, HR and payroll data. On-going support to over 1,000 personnel in 7 locations.• Facilitated requirements gathering sessions with corporate function business users and IT developers that collaborated to create the business process diagrams. • Performed SQL data analysis to test and validate reporting and application screen information.• Content management system (CMS) development and customer support using FatWire’s ContentServer tool to create the Eaton.com internet site and intranet sites. Support of a common architecture to quickly create and implement small sites that conform to company branding and technical standards. • Application administration of the CMS for the corporation – involving more than 25 internet/intranet sites and over 100 developers and business editors. • Trained individual and group corporate editors and development personnel on the CMS using one-to-one and small team sessions in person and online. • Trained 200 corporate IT employees and contractors to use the internal time tracking tool. Created all materials including instruction manual, quick start handout and reference guide and coordinated and conducted 20 in-person group and two online sessions.

Volunteered and selected to present at the national IOUG conferences from 1999 to 2008. Rated a Top 10 speaker at the 2001 IOUG conference. Nominated and volunteered for the national IOUG Conference committee 2000-2008 to select and manage content and speakers as the Professional Development Focus Area Manager.Presentations: Multi-Cultural Project TeamsEffective Meetings - use SPACERFacilitated roundtable on Team Building and Conflict Resolution Creativity and ChangeNew Speaker Mentor session

Eaton Corporation • Performed code reviews for the Enterprise Database Management team pertaining to Oracle Applications HR, Payroll, GL, Financial and Accounts Payable systems to enforce development standards among the different functional teams. Alcan Aluminum Corporation • Re-hosting and re-engineering of the Commercial Rolled Products system from COBOL to Oracle using Oracle Designer and Developer so that the company can maintain and grow the order system efficiently and effectively. • Responsible for migration and development of the Oracle Order Entry and Invoice subsystems.• Assisted the Users and Systems personnel in working with a relational database system.Voice-Tel Enterprises • Team member in the redesign and conversion of the Call Detail Records processing system to an Oracle database.Medusa Cement • Worked with Human Resources and Benefits personnel to customize the ADP’s Client Server Series software to the company’s requirements.Sealy• Developed the Market Share Reporting process to assist the Marketing department in analyzing sales by product and sales area of the company versus the rest of the industry.• Provided a process to use internal and external data sources for on-going analysis.Catholic Diocese of Cleveland• Designed and developed a Case Management System to assist in tracking and managing the current case load. • Heavy data cleansing, analysis and mapping of existing data elements from a WANG/COBOL platform to an Oracle database on SUN OS.

Oracle developer in the Retail Marketing group.• Developed commissions, budget and sales applications to implement and maintain relational database structures using Oracle and third party database tools.• Assumed responsibility for retail sales and financial data daily processing, implemented periodic updates to reflect business practice changes and corrected production data.• Analyzed business requirements and conducted user interviews to design and build reports, end-user screens to query and update customer and sales data and the corresponding end-user and systems documentation.