Mindy Chambers M.A., Lmhc, Lhrm Email & Phone Number

Oversee operational functions related to performance, risk management, program development and quality improvement for Meridian, a Community Behavioral Healthcare agency serving 10 counties in North Central Florida for over 40 years. Monitor multiple agency programs to assure compliance with grants, contractual and regulatory requirements and to ensure performance outcome measures are continually met. Partner with leadership to develop organizational-wide strategy for program excellence.

Oversaw all Risk Management activities to protect and safeguard organizational resources within a $37 million budget. Received Risk Management certification and utilized appropriate techniques to mitigate organizational loss, analyze cost savings and enhance the overall quality of services. Responsible for Mental Health and Substance Abuse program development for 32 outpatient and residential programs, encompassing 10 counties, serving over 20,000 clients annually. Executed agency–wide quality improvement plans to ensure compliance with all State contracts, grants, accrediting and licensing standards.

Provided leadership for the operations, planning and development of programs for two facilities in Central and North Florida. Managed expenditures and revenue generating activities to ensure fiscal responsibility for all assigned programs. Oversaw all residential services and processes for performance quality improvement to meet/exceed industry best practice standards. Oversaw all clinical processes to ensure continual compliance with DCF, AHCA, COA, EAGLE and other licensing or reviewing bodies.

Strategic planning and leadership for Clinical, Medical, Education, Recreation, Admissions, and Residential Care programs including 13 cottages and 5 specialized programs. Responsible for program operations and management of 126 employees at FUMCH, one of the largest residential care providers for children in the state of Florida.

Enterprise, Florida

Provided oversight, planning and development of treatment services within assigned unit, while fostering a collaborative team-oriented environment. Developed and implemented measurable Independent Living curriculum leading to improved outcomes. Ensured the development of quality oriented and compliance driven clinical documentation. Instituted training to meet/exceed all EAGLE, COA, AHCA and DCF standards.

Enterprise, Floida

Developed achievable treatment plans focused on measurable outcomes. Conducted individual, group, and family therapy with 100% participation. Instituted psycho educational training and provided leadership to Residential staff. Utilized case management skills linking children and families to community services. Provided effective crisis intervention, counseling and case management services. Implemented strength based behavioral system within cottage environment. Collaboratively worked with multidisciplinary team to provide holistic care to youth and families served.

Deland, Florida

Identified family strengths, needs and risks. Linked families to needed community resources. Provided education and safety planning for families exposed to domestic violence. Developed collaborative working relationships with attorneys, Guardian Ad Litems and community providers. Advocated for children at Judicial Review and Permanency court hearings. Provided psychosocial assessments for foster care children and families. Developed case plans, facilitated extensive home studies and family visitation for purposes of reunification.

Certificate Program, Risk Management

Certificate Program, Nonprofit Management

Certificate Program, Leadership Practice

M.A., Mental Health Counseling

Activities and Societies: PHI KAPPA PHI Honor Society

B.A., Psychology

Activities and Societies: PHI THETA KAPPA Honor Society