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Mindy L. Cunningham is listed as Senior Vice President Customer Success & Services, Vertex | CHIEF Founding Member | CX Leader | Founder & Investor at Vertex Inc., based in Miami-Fort Lauderdale Area, United States, United States. AeroLeads shows a work email signal at thomsonreuters.com, phone signal with area code 954, and a matched LinkedIn profile for Mindy L. Cunningham.
Mindy L. Cunningham previously worked as Senior Vice President, Customer Success and Services at Vertex Inc. and Founding Member at Chief. Mindy L. Cunningham holds Bachelor Of Science, Accounting from American University.
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Mindy Cunningham, a seasoned and accomplished executive with a passion for customer success, is Senior Vice President Customer Success and Services for Vertex, Inc. Prior to joining Vertex, Mindy was Head of Professional Services for Thomson Reuters’ $2.5B Legal business vertical. Mindy is a Founding Member of CHIEF Miami, a private network built to drive more women into positions of power and keep them there and serves as a member of the Technology Services Industry Association (TSIA) Customer Success Advisory Board.Mindy previously held the position of VP, Customer Success for Ellucian, a market leader in higher education technology solutions where she was responsible for delivering customer success services to more than 3,000 colleges and universities globally. Prior to joining Ellucian, she was the Vice President of Enterprise Support Services worldwide for Citrix. In this capacity she led the global strategic direction, profitable operations and execution of Citrix's premier customer success and support service offerings through the delivery of 200+ enterprise support account managers and technical engineers worldwide. P&L responsibility for enterprise support services organization representing a portfolio of 1,000 unique customers and $1B in annual product, support and services bookings across all major verticals worldwide.Mindy joined Citrix from Resources Global Professionals where she was a Managing Director responsible for the overall South Florida consulting practice including strategy, market growth, business development and client service across all lines of professional services. She was previously a Partner at BearingPoint & KPMG Consulting focused on designing, delivering and supporting enterprise-wide business and technology transformation solutions.Mindy was a Partner with Unisys Global Public Sector, Assistant Controller for Harry Winston, Inc., and spent the early part of her career as a Certified Public Accountant with Ernst & Young. She served on Florida Governor Rick Scott's Transition Team, as a charter member of Women's Executive Leadership in South Florida and holds a degree in accounting from The American University.Mindy has an extensive career driving business and cultural transformation, setting high standards and accomplishing results with focus on delivering customer, employee and shareholder value.
Listed skills include Strategy, Business Development, Consulting, Business Process Improvement, and 31 others.
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A career timeline built from the work history available for this profile.
King Of Prussia, PA, US
Leading the company’s customer engagement lifecycle with a focus on elevating the end to end customer journey. Responsible for global team of industry leading professionals providing consulting, managed services, customer success, education and partner enablement ensuring customers gain maximize value from their Vertex tax solutions.Vertex simplifies tax.
New York, NY, US
Chief is a private network built to drive more women into positions of power and keep them there. Chief is the only organization specifically designed for senior women leaders to strengthen their leadership journey, cross-pollinate ideas across industries, and effect change from the top down.
San Diego, CA, US
TSIA Advisory Board members act as the voice of their respective industries and directly influence TSIA research initiatives.TSIA Advisory Boards work together to advise on how best to provide TSIA members with the right solutions, programs, research, and events that can help strengthen their businesses.July 2019 - June 2023 | January 2024 - Present
Toronto, ON, CA
Lead global professional services team for $2.5B Legal business vertical with responsibility for ensuring our portfolio of legal customers gain maximum value from their LegalTech solutions.
Reston, VA, US
Leading strategic direction, operations and execution of customer success and technical account management services worldwide. Accountable for customer retention, revenue growth, and ensuring customers realize value from their Ellucian solutions. Leading business and cultural transformation to elevate and enhance the end to end customer experience.
Fort Lauderdale, FL, US
Responsible for global strategic direction, operations and execution of Citrix's enterprise support service offerings to portfolio of 1,000 unique customers worldwide representing nearly $1B in annual bookings. As part of organizational cultural transformation, set new vision, purpose, direction and tone for worldwide team. Elevated and enhanced existing.
Fort Lauderdale, FL, US
Responsible for strategic design, development, and execution of Customer for Life, Customer Satisfaction and Services Marketing organization worldwide. Customer for Life, a new strategic account organization and program, provides world-class services, expertise, guidance and support to enable customer success, expand the adoption of Citrix technology.
Irvine, CA, US
Responsible for the South Florida practice strategy, business development and client service across all lines of professional services, including finance and accounting, internal audit and enterprise risk management, information management, human capital, supply chain and legal services. Clients included largest public and private companies in South Florida.
Served as Education Agency Review Leader for State of Florida Governor Rick Scott's Education Transition Team.
Blue Bell, Pennsylvania, US
Led education program strategy worldwide. Responsible for designing technology solutions for the K-12 and Higher Education market, developing business partners, developing marketing materials, establishing client relationships, and launching the program.
New York, NY, US
Led higher education practice for the State of Florida. Established vision and execution plan for Florida K-20 statewide strategy. Other responsibilities included visioning, strategic planning, business and client relationship development, collaborative teaming. Led national and southeast public education practice, implementing technology solutions.
New York, NY, US
Managed team responsible for all accounting activities, including cash management, accounts payable, accounts receivable, purchasing, payroll and human resources for this multinational company engaged in manufacturing, wholesale, and retail. Served as financial auditor liaison.
London, GB
Certified Public Accountant for Privately Owned and Emerging Business Group.
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Mindy L. Cunningham works for Vertex Inc..
Mindy L. Cunningham is listed as Senior Vice President Customer Success & Services, Vertex | CHIEF Founding Member | CX Leader | Founder & Investor at Vertex Inc..
AeroLeads has found 1 work email signal at @thomsonreuters.com for Mindy L. Cunningham at Vertex Inc..
AeroLeads has found 3 phone signal(s) with area code 954 for Mindy L. Cunningham at Vertex Inc..
Mindy L. Cunningham is based in Miami-Fort Lauderdale Area, United States, United States while working with Vertex Inc..
Mindy L. Cunningham has worked for Vertex Inc., Chief, Technology Services Industry Association (Tsia), Thomson Reuters, and Ellucian.
You can use AeroLeads to view verified contact signals for Mindy L. Cunningham at Vertex Inc., including work email, phone, and LinkedIn data when available.
Mindy L. Cunningham holds Bachelor Of Science, Accounting from American University.
Mindy L. Cunningham is listed with skills including Strategy, Business Development, Consulting, Business Process Improvement, Management, Leadership, Project Management, and Crm.
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