As a high-performing servant leader with a solid record of success in achieving goals, I understand the importance of implementing strategic enhancements to improve performance. I’ve evaluated processes, trained new employees on policies and procedures, and took the initiative to improve the user experience. More times than often, I surpass the goals I’ve set for myself and the company.Throughout my career, I have sought opportunities that would challenge me. I’ve gained knowledge about agile methods and approaches, data analysis, project management, resource allocation, and business intelligence. A few of my recent successes include:* Introduced new processes to improve efficiency and workflow to support over 2k external users. * Provided cost-effective strategies to identify solutions for customers while ensuring a quality experience, on-time delivery, and a supportive work culture. * Diverse credentials; combining solid technical skills, an educational background in Business Administration with a CAPM from the Project Management Institute.