Mindy King

Mindy King Email and Phone Number

Director of Customer Experience at Florida Peninsula Insurance Company @ Windward Risk Managers
Mindy King's Location
Boca Raton, Florida, United States, United States
Mindy King's Contact Details

Mindy King personal email

n/a
About Mindy King

Dynamic customer experience strategist providing a holistic view of the customer to help organizations amplify their brands and thrive in competitive markets. Exceptional ability to capture and synthesize market intelligence, qualitative and quantitative research and customer insights to “tell the story” of the total customer experience. Six sigma trained problem solver with a a passion and talent for uncovering solutions that drive customer loyalty and propel business success. Areas of Expertise: • Customer Experience Strategies• Voice of the Customer (VOC) • Market Research & Analysis• Data Analytics• Team Leadership & Development• Culture Change Management• Business Process Improvement• CRM/Customer Lifecycle Management• Customer Segmentation• Vendor Relationships• E-Commerce Strategies• Executive/C-Suite Presentations

Mindy King's Current Company Details
Windward Risk Managers

Windward Risk Managers

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Director of Customer Experience at Florida Peninsula Insurance Company
Mindy King Work Experience Details
  • Windward Risk Managers
    Director Of Customer Experience
    Windward Risk Managers Dec 2020 - Present
    View
  • Thyssenkrupp Elevator Corporation
    Director Of Customer Experience
    Thyssenkrupp Elevator Corporation Apr 2016 - Dec 2020
    Düsseldorf, North Rhine-Westphalia, De
    View
  • Tyco Integrated Security
    Director, Voc & Market Intelligence
    Tyco Integrated Security Jan 2012 - Feb 2015
    Cork, Ie
    Directed market research, segmentation, customer engagement and Voice of the Customer (VOC) strategies to understand the competitive landscape and total customer experience. Engaged field/operations/and IT teams in improving customer touch points.
    View
  • Adt
    Senior Manager, Global Competitive & Market Intelligence
    Adt Mar 2010 - Jan 2012
    Boca Raton, Florida, Us
    Developed the company’s competitive intelligence program to align business strategies with customer needs and expectations. Lead VOC programs for North America.
    View
  • Adt
    Manager, Voice Of The Customer/Business Intelligence
    Adt Jan 2006 - Mar 2010
    Boca Raton, Florida, Us
    Built the company’s data driven approach to customer experience and market intelligence through development of analytical tools and processes to spotlight trends and opportunities around customer satisfaction, product offerings and marketing.
    View
  • Adt
    Program Manager/ Six Sigma Black Belt / Project Office Manager
    Adt Mar 2000 - Jan 2006
    Boca Raton, Florida, Us
    ▪
    View

Mindy King Skills

Project Management Leadership Management Cross Functional Team Leadership Crm Account Management Strategy Strategic Planning Team Leadership Business Intelligence Sales Market Research Sales Management Segmentation Customer Experience Customer Insight Competitive Intelligence Market Intelligence Customer Experience Management New Business Development Scuba Diving Analytics C Level Presentations Competitive Benchmarking Competitor Profiling Consumer Segmentation Corporate Strategy Alignment Customer Councils Customer Engagement Customer Experience Surveys Customer Insights Data Interpretation Demand Generation Focus/interview Groups Go To Market Strategies Management/leadership Market And Competitor Analysis Market Sizing Methodologies Market/competitor Intelligence Brand Tracking Operational Excellence Product/service Feedback Analysis Stakeholder Relationships Swot Analysis Voc Strategies

Mindy King Education Details

  • Nova Southeastern University
    Nova Southeastern University
    Mba
  • Palm Beach Atlantic University
    Palm Beach Atlantic University
    Organizational Management

Frequently Asked Questions about Mindy King

What company does Mindy King work for?

Mindy King works for Windward Risk Managers

What is Mindy King's role at the current company?

Mindy King's current role is Director of Customer Experience at Florida Peninsula Insurance Company.

What is Mindy King's email address?

Mindy King's email address is ml****@****att.net

What schools did Mindy King attend?

Mindy King attended Nova Southeastern University, Palm Beach Atlantic University.

What skills is Mindy King known for?

Mindy King has skills like Project Management, Leadership, Management, Cross Functional Team Leadership, Crm, Account Management, Strategy, Strategic Planning, Team Leadership, Business Intelligence, Sales, Market Research.

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