Mindy Pham Email & Phone Number

• Prepared and managed contracts from initiation to closing, ensuring accuracy and timely processing. • Managed transaction processes handling deposits and commissions, and ensuring accuracy and compliance with contractual agreements. • Designed, distributed, and updated email marketing campaigns, print materials, social media accounts, and property websites to increase brand visibility and advertise property listings.

Plantation, Florida, United States

• Assisted sales teams across the U.S. in increasing new customers daily by processing at least 80 requests involving DHL account creations while updating customer information and advising sales with technical and customer support.• Utilized SQL and Excel to organize customer data, update the DHL databases, and submit weekly customer batch requests for account creations and linkages in the databases for sales.•Drove the team to implement a more streamlined credit check procedure for an improved account creation process.

• Created social media templates for different events and meetings to use for weekly postings leading to an increase in social media activity and members at the events.•Conducted market research to improve social media engagement.

• Contributed to doing SWOT Analyses, presentations, analyzing data for clients allowing them to gain moreinsight on their business.• Executed at least 10 events and managed all social media accounts for three clients to meet each of the clients’goals and led to an increase in the businesses’ activity.

• Increased user downloads of Amori by assisting in implementing two tabling events where giveaways and information was given about the app.• Assisted in managing three partnership events and an official Amori event while filming content which led to an increase in users and engagement at the events.

Plantation, Florida, United States

Accommodating at least 10% of customers purchase and return the merchandise at a consistent pace to manage long lines of the store, resulting in a better customer shopping experience

Bachelor Of Business Administration - Bba, International Business, Senior

Master Of Science - Ms, Information Systems