Mindy Trinh Email & Phone Number

San Jose, CA, US

Mountain View, California, US

Lead cross functional teams through co-creation of end-to-end high impact and transformative experiences for in-person, virtual and hybrid programs.

Mountain View, California, US

• Collaborated across multiple channels to produce and execute Intuit’s annual QuickBooks Connect conference (5,000+ attendees) and hackathon while defining the Intuit Developer presence.
• Created, drove, executed, and leveled-up strategic developer experiences including QuickBooks Connect global conference for accountants, small businesses, self-employed and developers.
• Drove overall strategy, brand and messaging to ensure programs align with product roadmap and priorities.
• Led localization of programs to regional audiences, balancing strategy with execution while remaining within budget.

San Jose, CA, US

• Drove the development, launch, and management of innovative Developer and Startup programs with direct oversight of multi-million dollar global budget reconciliation across various programs.
• Collaborated with cross-functional internal/external teams including Developer Advocates, Design, Marketing, PR & Comms, Legal, Compliance & Risk Management, Engineering, and User Experience to ensure alignment with.
• Executed the successful launch and management of innovative global Developer and Startup programs throughout the entire lifecycle from initial inception through completion.
• Launched BattleHack, a 14 city global hackathon for social good spanning 4 continents, 17 countries, and 26 cities over 3 years; increased YouTube views 50% in first year, grew attendance 93% in 2nd year, and gained.
• Created Braintree Talks, a thought leadership series for startups, developers, and e-commerce disruptors that generated 650 new Twitter followers post-launch.
• Evaluated, negotiated, on-boarded, and managed strategic partner relationships and contracts that aligned with program initiatives and goals; successfully negotiated key partner and vendor contracts to grow targeted.

San Jose, CA, US

• Collaborated across developer platforms to build and launch developer evangelism partner programs and initiatives that achieved worldwide impact while ensuring consistent brand messaging.
• Negotiated leading partner deliverables, speaking engagements, and PayPal Developer contributions to maximize program impact within the developer communities.
• Advised and guided partners on best practices, methods, and techniques to enhance program participation and increase global expansion.
• Provided post-event analysis, budget recaps, and participant/partner feedback to incorporate into future plans.

• Promoted to manage global sales operations and channel partners in addition to leading marketing campaigns to drive incremental sales and business retention.
• Championed and engaged global channel partners and internal business teams to prioritize and enhance customer needs and business priorities to ensure an exceptional user experience that aligns with business goals.
• Established, hired, trained, and managed high performing teams that supported global sales operations consisting of nine sales professionals in addition to distributor programs and customer relations.
• Maximized ROI opportunities to increase profit levels; devised and implemented new methods to prevent stolen business between distributors, lease programs, volume purchase plans, and competitive distributor pricing.
• Cultivated and executed program roadmap for effective long term planning, management, and sustainability.
• Nurtured strong relationships with distributor partners and end users to achieve Hitachi’s business development strategy.

• Drove multiple large-scale sales and marketing initiatives that generated a direct impact on both the customer and company bottom line.
• Established, fostered, and leveraged strong relationships with distributor partners and end users in alignment with the overall business development strategy.
• Secured the first and only record breaking $10K instrument sale at a product fair as part of the domestic sales team.
• Influenced and educated partners and end users on the advantages of HCD products using extensive product knowledge.

• Executed customer feedback initiatives and conducted analytical tests to drive process improvements. Provided lead technical support in assay techniques and instrumentation.
• Delivered insightful and value-added feedback for product improvements as the voice of the customer.
• Selected as an integral participant of the internal process improvement team that designed and implemented continuous improvements to the production flow resulting in increased productivity, quality, and efficiency.

• Qualified potential clients, met and present company services.
• Initiated new concepts and creative formats to execute décor and design theme of corporate and social events.
• Created floor plan, personalized budget and timeline of event while leading a team of vendors to ensure thorough execution.
• Negotiated contracts for equipment procurement and vendor selection and services.
• Maintained vendor relations to create strong business partnership, ensuring high quality service.

Waltham, MA, US

• Synthesized oligonucleotides and performed HPLC analysis for quality control.
• Trained operators on reagents, instruments, and standard operating procedures.
• Worked in high throughput environment as well as custom order departments.
• Created and maintained continuous process improvement models for the synthesis and robotics departments.