Minerva Serrano Email & Phone Number

Spain

Barcelona, Catalonia, Spain

▪ Development of Organizational Culture: Initiatives aimed at strengthening values and behaviors that foster a positive and collaborative work environment.▪ Strategies to Enhance Employee Experience and Employer Branding (EB): Created innovative programs that boost job satisfaction and enhance the company's reputation as an employer.▪ Management and Development of Internal Communication: Implemented effective communication channels that strengthen transparency and engagement among employees.▪ Creation of an Annual Well-being Program: Developed initiatives focused on the holistic well-being of employees, promoting mental and physical health in the workplace.▪ Management of the Training Area for 125 Employees: Designed and executed continuous training programs that enhance professional development and team performance.▪ Optimized Personnel Selection Process: Implemented a selection system that resulted in a 12% increase in talent retention, ensuring a committed workforce aligned with the organization's mission.▪ Comprehensive HR Software Management: Implemented technological solutions that streamline processes and enhance organizational efficiency.▪ Support for Projects and Business Strategies: Contributed to a 7.5% increase in operational efficiency by aligning human resources with strategic objectives.▪ Digitalization of the Onboarding Experience: Transformed the integration process, achieving a 10% boost in productivity and improved adaptation for new hires.

Barcelona, Catalonia, Spain

▪ Onboarding and Offboarding Implementation: Developed and refined processes to enhance employee transitions.▪ Employee Branding Management: Achieved a 1-point increase in engagement levels through targeted initiatives.▪ Specialization in IT Profiles: Focused recruitment and development strategies tailored to IT roles.▪ Employee Experience Development: Enhanced overall employee satisfaction and engagement.▪ Support for Soft Skills Training: Promoted feedback and feedforward methods to boost interpersonal skills.▪ Organizational Culture Promotion: Contributed to a 5% increase in job satisfaction through cultural initiatives.▪ Project Assignment Support: Aligned projects with employee profiles, leading to a 10% increase in satisfaction.

San Sebastián, Basque Country, Spain

- Active participation in the national recruitment process: • Resume screening using Success Factors • Conducting interviews • Evaluating psychometric tests • Management of the database (Excel and proprietary CRM)- Definition and development of Employer Branding for higher education institutions.- Support for the international promotion analysis strategy.

San Sebastián, Basque Country, Spain

San Sebastián, Basque Country, Spain

Through voluntary internships, we aim to give meaning to the Bologna Process within UPV/EHU, enabling students to form multidisciplinary groups that foster learning and the acquisition of transversal competencies not covered in their university courses. To achieve this, various social challenges are proposed, where students must provide the organization with solutions to real problems. In addition to experiencing a multidisciplinary approach and receiving cross-disciplinary training, this initiative connects students to real-world situations.

Official Master'S Degree In Hr, Pshychology, 9,5

Psychology Degree, Organisational Pshychology, 8,5