Minerva Victor Email & Phone Number

Cairo, Egypt

Cairo, Egypt

1- Business-to-business environment, commercialize raw materials and chemical specialties for the allocated department. 2- Manage on a daily basis the active suppliers contacts, delivering commercial forecasts for suppliers and supply chain, together with the Sales & Product Managers. 3- Act as direct point of contact for customers. 4- Prepare sales prices for the Sales Managers. 5- Follow-up on customers and customers purchasing behavior, detecting opportunities, developing commercial relationship. 6- Follow-up on customer satisfaction. 7- Prepare monthly sales statistics. 8- Manage customer requests for samples local and intercompany and follow-up. 9- Ensure pricelist update and customer communication, alert and discuss price issues at customers with the sales managers. 10- Follow-up on payments together with the Credit Controller and Sales Manager. 11- Ensure clear communication to customers and the internal organization on product specifications (product changes, classification, risks, PBMs, legal aspects, production process etc ...). 12- Assure priority on product safety and other legal and quality aspects in negotiations.

Cairo Governorate, Egypt

1. Managing accounts for long-term success and establishing good rapport with clients. 2. Developing new sales opportunities to increase Merck market share in the Territory. 3. Generate new business using existing and potential customer networks. 4. Work to fulfill sales account targets, aligned with company objectives. 5. Checking with our customers R&D departments periodically the new projects they are working on to introduce the appropriate materials from Merck portfolio. 6. Discuss with our customers the difficulties they are facing in the production process with competitive items from alternative brands for ongoing products already commercial in the market, to search for an opportunity for penetration. 7. Follow up the progress of the new projects with our customers and the results of their trails with the samples they received from our supplier. 8. Check with our customers for their annual forecast to be communicated to our supplier. 9. Monthly report to the Sales Director in charge. 10. Regular contact and information exchange with the Sales Directors. 11. Communicate the challenges our customers are facing to the relevant stakeholders at our suppliers end. 12. Identify customer needs/goals and challenges to provide solutions through accurate positioning of our suppliers products and services. 13. Key point with our supplier customer service and OP departments to follow the order processing. 14. Managed and resolved external & internal queriesrelating to quote/order status, client account information. 15. Order management. 16. Follow up the customer payment, and monitoring the customer overdue invoices, to avoid their account blockage. 17. Update our Sales Force account by all Customer related activities.

Cairo Governorate, Egypt

1-Coordinating direct orders from A-Z, i.e. from the beginning of the query passing by price negotiation with both sides, getting the order, setting the incoterms, order shipment, and following the clearance procedure with the customer and endorsing them by all the required documents.2- Follow-up the sales all over the year with the customers to see if there is any lost opportunities or any new business we can penetrate in. 3- Maintain the database of the Sales updated.4- Visiting customers for doing technical presentations.5- Following up with customers to get their forecast on quarter basis.6- Updating the management with a monthly report showing the Sales Figure, Market Highlights, Success Stories, Lost opportunities, New projects updates.

Cairo Governorate, Egypt

Cairo Governorate, Egypt

Cairo Governorate, Egypt