Minerve Mampaka Email & Phone Number

Modena, Emilia-Romagna, Italy

Florence Area, Italy

• Contribution: Based on my experience from the Technical account management, I am assigned the responsibility to improve the product management team to meet the customer requirements and the market demand. This.
• Market and competitors’ Analysis
• Customer inputs collection through onsite visits and collaboration with the Technical Account Management
• Leading the Product and Roadmap Steering Committee
• Product Pricing
• Customer facing meetings and product materials preparation

Florence Area, Italy

• Contribution:
• Managing and coaching of the technical account management team (Team of 5 people in 3 different continents)
• Reporting to the CEO and define strategies and targets
• Frequent technical presentations and updates to the board of directors.Roles & Duties:
• Coordinate the activities within the technical account management team
• Ensure continuous assistance to the Sales Department

County Dublin, Ireland

• Contribution:
• Pre-sales support and business development, post-sales support, execution of demonstrations and Proof of Concepts (POCs) of solutions, training and managing the installation and deployment of network monitoring.
• Accounts involved: Telecom Italia (Italy), SALT (Switzerland), SURE Telecom (UK), Ericsson France (France), Proximus (Belgium), CellC (South Africa), SCCOM (Swaziland), Ooredoo (Maldives), Dhiraagu (Maldives), Vodacom.
• Prime technical contact for selected CommProve key accounts and responsible to make sure the overall solution meets the committed service levels. Additionally, responsible for educating the customers about new.
• Identify post-sales opportunities for key customers.
• Identify new market needs in the regions and transfer those back to the product line.

County Dublin, Ireland

• Contribution:
• Networks Audit, KPIs analysis and performance reporting to ensure proper level of QoS and QoE.
• Accounts involved: SALT (Switzerland), CellC (South Africa), Ooredoo (Maldives), TIM (Brazil), Telecom Personal (Argentina).
• Mobile Network interfaces analysed: ABIS, IUB, A, GB, IUCS, IUPS, GR, GN/GP, GX, GY, GI, MAP, MC, NC, NB, X2, S1-MME, S1-U, S10, S11, S6A, S3, S4, S5/S8.
• Other data sources analysed: CDRs, crowdsourcing, network elements performance counters and Wireshark traces.Roles & Duties:
• Responsible for the implementation and maintenance of reports and associated Statistics/KPIs analysis.

Lesotho

• Roles & Duties:
• SGSNs Pool solution design and implementation - I oversaw the design of SGSNs pool solution between 2 SGSNs connected to 4 BSCs and 2 RNCs; the presentation, the implementation of the solution and the performance.
• LTE solution planning and deployment - I was responsible of the survey, planning, presentation, preparation and deployment of the first LTE network in Lesotho with Vodacom Lesotho.
• Solve common Packet-Switched (PS) maintenance issues in the network - Solving common PS maintenance issues in the network and performing PS network elements health check.

Johannesburg Area, South Africa

• Roles & Duties:
• TELKOM Mobile Network Integration Project (South Africa)- 2G/3G PS Core Network and LTE EPC network elements installation, hardware and interfaces configuration, services configuration: MME, SGW+PGW, HSS, SGSN, GGSN.
• NEOTEL (South Africa)- LTE EPC commissioning, maintenance and monitoring- VOIP PCRF hybrid package solution design and implementation
• MOVITEL (Mozambique)- Remote Gy integration and DPI configuration
• GULFSAT (Madagascar)- Remote solution design for separation of URLs rating groups and throughput control on GGSNs.

Johannesburg Area, South Africa

• Roles & Duties:
• MTN Project (South Africa)- LTE EPC acceptance tests - LTE EPC interfaces integration with Ericsson - LTE EPC Maintenance and Performance monitoring
• Cell C Project (South Africa)- 2G/3G PS Maintenance and Performance monitoring
• TELKOM Mobile Assurance and management services Project (South Africa)- Solving Core Network related customers enquiries - 2G/3G Sites configurations in MSC- Numbers portability configuration in STP- Subscribers.

Pretoria Area, South Africa

Mentoring over 20 students with Mathematics and Electronics.

Master'S Degree, Telecommunications Engineering

Quadri-dimensional approach for Data Analytics in Mobile Networks

Bachelor'S Degree, Electrical Engineering, Telecommunications, Cum Laude

Development of a Simulation Platform for LTE Performance Evaluation

Certificate, Mathematics And Physics