Pinnaca Retail Solutions is the leading global provider of Retail Solutions. We understand the landscape of Retail is changing. Finding the right solution for your business is what we have developed a strong reputation for. We pride ourselves with our renowned expertise as an industry leader in retail consulting and retail solutions. Over the years, we have been providing comprehensive services to internationally renowned luxury goods retailers and major brands in the retail industry. Our London offices, along with our global network of strategic partners, enable us to provide an end to end service and solution to our client base. Pinnaca Retail Solutions have established a highly respected reputation for its quality fault-finding methods, fast resolution times and comprehensive, trusted consultancy on the improvement of the consumer journey. It is our job to ensure you stay one step ahead of your customer, ready and armed with the information at your fingertips. We offer a personalised support solution, specialising in retail, including infrastructure design, user support and installations, training, service desk support, proactive maintenance and ongoing account management.Our core focus is to empower our clients with technology in ensuring their customers have a world class journey whilst engaging through a number of channels.

Minesh Thakkar, Director of Pioneer Solutions, has over 10 years of experience within the IT & EPOS industries. Having worked within the EPOS industry for over 10 years, Minesh has worked through the entire lifecycle from implementation, project management through to support, training and consultancy. He then progressed his career in leading an operations department to much success. After working with many of the leading fashion brands, such as Jimmy Choo, American Apparel, LK Bennett, Diesel, and Issey Miyake to name a few, Minesh wanted to take his career to new heights and build a company that delivers IT & EPOS services together, which is second to none, giving the customer a one-stop point of contact when a problem occurs. Minesh brings a wealth of knowledge and heads up the Retail EPOS department at Pioneer Solutions. He will be playing a pivotal role in driving the EPOS division forward and making it a successful department to the business.

Managing a team of Helpdesk Analysts, Technicians, Trainers & Project Managers.