Maria Inês Moura Email & Phone Number

Porto, Portugal

• Manager of operational performance of Stadium Goods and Violet Grey both in their Website and in Farfetch Marketplace• Management of Stadium Goods Amazon Account• Perform KPI analysis and reporting • Troubleshooting, deep-dives or follow-up on client queries;• Project management (i.e. stockpoint expansions and features configurations);• Drive process refinements/ continuous improvement with internal teams;• Management and alignment on mapping operational processes

Porto, Portugal

Porto, Portugal

+ Operational Costs Team+ Continuous Improvement Team

Porto E Região, Portugal

- Main point of contact for partners regarding daily operational and technical queries (e.g. order/returns issues, systems queries, customer service priorities);- Support partners with speed, quality and service on every communication channel;- Work closely with internal departments to ensure that top notch service is delivered to all internal and external customers;- Identify best practices and help establish process standards that guarantee consistency and efficiency at scale

- German Market Manager- Product Specialist - Account Manager and Customer Relations - Tradeshows and Missions abroad

Communication department | Translation | Cultural Management

Línguas, Literaturas E Culturas, Major Em Estudos Alemães

Major em Estudos Alemães

Postgraduate Degree, Fashion Management

As managers, creators, founders or collaborators of a brand or company related to fashion, we are increasingly challenged to provide.

Línguas, Literaturas E Culturas

Programa Almeida Garrett