Key Achievements❖ Responsible for delivering Retail Performance Reporting for all 35MM+ Schwab and TD Ameritrade Retail clients❖ Drive architectural decisions, setting architecture blueprints and technology choices based on consensus and Domain Driven Design principle, approve system and applications designs on behalf of Portfolio performance domain❖ Designed and led the implementation of multi-tenant, horizontal scalable Portfolio Management domain Microservices by leveraging Pivotal Cloud Foundry, Confluent Kafka, RabbitMQ, MongoDB and Aerospike (NoSQL)❖ Championed the adaptation of GCP in Portfolio Management domain, modernized conventional batch system to cloud native event-driven distributed system using Kafka, GCP Workflow, Cloud Run, GKE and BigQueryKey Duties▪ Determine strategic direction of product development and uphold Schwab’s “Through Clients’ Eyes” principle at the forefront of technology by focusing on product content and user experience design▪ As part of core Digital Transformation leadership, work cross different domains on product features, resources allocations, product roadmap to migrate Portfolio Management domain onto a cloud based and highly automated platform▪ Responsible for adopting and establishing Scaled Agile Framework (SAFe) as Portfolio Core Technologies group’s SDLC, streamline delivery roadmap, features back-log and capacity planning.

Key Achievements:1. Responsible for delivering 9 products in less than three years with proven revenue growth.2. Decreased product time-to-market by implementing Microservices Architecture and Container. 3. Designed and engineered the first commercial multi-tenant Calendar/Scheduling API in the mortgage valuations industry by using multiple Azure PaaS offerings.4. Incubated R&D in Artificial Intelligence applicable to mortgage processing digitalization, recruited and built Data Science team.5. Led the inception and execution of mortgage data analytics and machine learning initiatives using Predictive Modeling and Prescriptive Recommendations based on open source Spark ML and Hadoop (HBase, Hive).6. Created AI based Appraisal Vendor Network Performance Management system, improved ServiceLink vendors’ turn-time and fulfillment quality.7. Pioneered NLP in Title insurance products to issue Same-Day title commitment.8. Delivered a suite of mobile applications for mortgage customers, Closing agents, and Appraisal vendors based on cross-platform Xamarin technologies, with latest Google Voice assistance seamlessly integrated. Key Duties:1. Determine strategic direction of product development and uphold the company’s position at the forefront of technology by focusing on product content and user design.2. Manage application development and business intelligence teams.3. Recruit full stack engineers and data scientists from top engineering schools, design mentoring programs for Software Engineering and Data Science tracks.4. Manage 45-50 department personnel.

Managed the next generation CRM implementation for Beyond's debt management platform. Set up roadmap for cloud based, service oriented architecture for Beyond's core IT competence. Built up information technology teams, established project management office and practices.

Offering management consulting service to clients in P&C Insurance industry:• Ontario Worker Safety Insurance Board (Worker’s Comp. Insurance) – Provide IT management consulting, lead planning and execution of WSIB’s implementation of Guidewire ClaimCenter system, partner with Deloitte Canada. Responsibilities include: Recruiting, Training/Mentoring, Solution Architecture, Development Methodology (Agile/SCRUM), and client relationship management, strategy for data conversion, rollout and business process improvement. • Liberty Mutual Personal Markets (P&C Insurance) – Provided IT management consulting, led stabilizing efforts of LM’s implementation of Guidewire ClaimCenter system, including mentoring CI (Continuous Integration), Agile/SCRUM, and TDD (Test Driven Development)

Offering IT strategy and management consulting service to clients in Mortgage Servicing, Collection and Healthcare industries:• CapQuest Group Ltd (Collection) – Advised CapQuest (UK) executive team in implementing Latitude Collection (US based) software, provided leadership and management consulting in project management, risk analysis and IT road map development. Instrumental in building artificial intelligence (AI) foundation for alerting collection agents high impact account activities, conversation-based customer service interface. • ServiceLink (Mortgage Servicing) – Provide whole spectrum of IT Management, Product Management, Architecture and Project Management services. Advised senior executive team on product strategy. Schedule and exercise Microsoft Solution Framework (MSF) for Agile methodology. Hands-on technical leadership in application framework creation, adopting Single Page Application (SPA), Entity Framework (EF), Business Rules Engine (BRE) – InRule. Introduce template driven code generation using Antlr4. Establish best practice in developing SOA using WCF, REST and SOAP services components.• Avesis Vision & Dental (Healthcare) – Advised CIO in data management strategy, led the inception of Avesis Data Management practice, including universal data source/marts, ETL architecture, comprehensive LOB reporting and Business Intelligence based on multidimensional cubes (Oracle Business Intelligence Enterprise Edition). Responsible for building artificial intelligence (neural network based) powered claim fraud detection module. • Vendor Resource Management (REO) – Advised IT senior management in integration strategy with LPS Desktop and adopted commercial Business Rule Engine (BRE, InRule) in managing REO life-cycle.

• Manage technical sales, roadmap development and architecture for MDI flagship product Viewpoint Analytics and Carepoint (Custom Network Development)• Define growth strategy, identified investment opportunity and formed technology partnership with vendors and partners throughout U.S., including Microsoft, Oracle, McKesson, Thomson Reuters, etc.• Oversee day-to-day operation of MDI IT department, managed 30+ IT professionals • Deliver 5010 conversion in all EDI interfaces, leading current ICD-10 conversion efforts• Overhaul Viewpoint Analytics features, including: Predictive Modeling (R2≥0.30), Disease Stratifications, Gaps In Care; SSAS Cubing with OBIEE; Analytics Visualization for Mobile• Sponsor and manage automation project to overhaul the claim re-pricing system by adopting latest workflow technology and automation/enterprise-application-integration (EAI)

• Manage technical sales, roadmap development and architecture for MDI flagship product Viewpoint Analytics • Oversee day-to-day operation of MDI Viewpoint department, manage 20+ Sales, IT and Operation professionals • Recruite teams of healthcare IT and Operation professionals, set up career path and mentored the team leads in their career development• Participate in MDI oversea business expansion strategy as member of MDI Holdings executive leadership

Responsible for mission critical products and services development• Championed the Business/Operation efficiency initiatives, successfully delivered enterprise workflow suite to maximize the individual and inter-department productivity;• Oversaw the execution for mission critical projects and implementations in bankruptcy business process outsourcing (BPO);

Responsible for building and managing LPS Desktop business unit and Enterprise Services Group (ESG), managed 4 Assistant Vice Presidents with total 40+ employees• Architectured, managed and delivered LPS flagship product “LPS Desktop”, a web-based solution for loan default processing• Established the foundation of LPS Desktop platform with a comprehensive LPS Desktop Framework for rapid application development and unified programming practice• Built and led ESG organization to successfully deliver EAI solutions (based on WCF, WF, BizTalk) which integrated LPS Desktop with LPS legacy systems (MSP)• Defined and executed enterprise integration strategies for multiple mega-client implementations (Top 5 banks in U.S.)

Contingent Labor Management Solution (.NET)– As senior software engineer, responsible for architecture and developing web-based contingent labor management solution (including front application and supporting framework) by using technologies including: ASP.NET, C#, .NET Remoting, Web Services, SQL Server 2005, Integration Service– As solution architect and also member of development management staff, responsible for designing critical new functionality, assisted in release planning, and mentoring junior development team staff.

Responsible for evaluating migration path from legacy ASP Web Application to .NET platform. As design engineer, also responsible for designing, developing and testing online technical support site for Microsoft by using technologies include: .NET Framework (ASP.NET, C#.NET, ADO.NET, VB.NET), Web Services, XML, XSLT, IIS5.0, and Microsoft SQL Server 2000. Also responsible for developing survey system to collect user feedback on various support features.