Project: Efficient Return Ticket System Enhancement using LSTM Chatbot• Designed and developed a chatbot powered by LSTM models and PyTorch in Python, aimed at optimizing the return ticket system.• Utilized the chatbot to identify unaddressed tickets and categorize message types, streamlining the response process.• Integrated the Natural Language Toolkit (NLTK) for robust natural language processing, further improving the chatbot's understanding of user messages.Project: Production Efficiency Analysis and Enhancement with Power BI• Conducted thorough analysis of company's production data, strategically focused on optimizing production processes for increased efficiency.• Leveraged Power BI to create impactful data visualizations, constructing comprehensive dashboards showcasing vital production metrics.

• Data input, data massage and data analysis of accounting data• Using latest software to streamline and automate accounting operating process• Preparation of management & analysis reports• Data visualization for financial analysis