Spencer Tan

Spencer Tan Email and Phone Number

Customer Success Manager @ BuyTheSell
new york, new york, united states
Spencer Tan's Location
Singapore, Singapore
About Spencer Tan

Spencer Tan is a Customer Success Manager at BuyTheSell. They is proficient in Indonesian and Chinese.

Spencer Tan's Current Company Details
BuyTheSell

Buythesell

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Customer Success Manager
new york, new york, united states
Employees:
9
Spencer Tan Work Experience Details
  • Buythesell
    Customer Success Manager
    Buythesell Jan 2024 - Present
    Singapore
    Worked from NY Office from Aug to Oct 2024
  • Buythesell
    Customer Success Associate
    Buythesell Jan 2022 - Dec 2023
    Singapore
  • Dbs Bank
    Business Analyst
    Dbs Bank Nov 2020 - Dec 2021
    • Conduct SWIFT connectivity test for mandatory Corporate Actions (CA) with clients which involves sending of MT564, MT566 and MT568 in Custody System. • Execute quarterly regression testing and test production fixes in TCS BaNCS custody system for CA, Common Depository (COMDEP) announcement, and Static Data Maintenance (MFA and Reference Data). • Collaborate with stakeholders to understand and gather user requirements.• Write clear and concise business requirement documents with gathered requirements.• Test new system enhancements thoroughly to ensure they meet the requirements stated in our Business Requirement Documents or User Stories.• Conduct UAT testing for CA IPA (automation initiatives) – COMDEP Announcement on Workflow Engine prior go-live and prepared slides for walkthrough with stakeholders• Support users on business queries and guidance on better usage of the system on daily BAU activities.
  • Dxc Technology
    Business Analyst
    Dxc Technology Nov 2018 - Oct 2020
    Singapore
    Apr 2020 – Oct 2020, ETL Developer with Public Sector Account:• Supported client on a project that involves automated data ingestion pipelines and implements data harmonization (Extract, Load, Transform) customized to the needs of our client with Apache Nifi, JavaScript and MarkLogic NoSQL database.• Worked closely with client to understand and resolve issues/change requests identified by user and work on enhancements raised by client.• Performed UAT testing in Staging server before deploying into production environment• Performed regression testing to ensure previously developed and tested functions remain unaffected.Apr 2020 – Oct 2020, QlikSense Consultant with another Public Sector Account:• Supported client in performing daily system maintenance to ensure system availability. • Performed QlikSense Administration task such as allocating/de-allocating tokens for user access and managing user’s access control.• Worked closely with client to understand and resolve issues/change requests identified by user and worked on enhancements raised by client.Nov 2018 – Mar 2020, Seconded to MINDEF Data Science Department• Design and develop Data Visualisation dashboards using QlikSense Enterprise• Performed research for Machine Learning trends and use cases quarterly. • Revamped existing MINDEF Data Analytics intranet portal in Microsoft Sharepoint• Responsible for coordinating digital learning workshops segment for Innovation Symposium 2019 and Digital Innovation Day 2019
  • Eastspring Investments
    Junior Business Analyst Tom
    Eastspring Investments Aug 2018 - Oct 2018
    • Successfully cutover more than 110 portfolios (VN, MY, ID) from legacy systems to target systems (Blackrock Aladdin, BNP securities services, GoldenSource Data Management Platform).• Converted legacy system data extracts to target system formats.• Collected file conversion requirements from Local Business Units and document them in Confluence. • Performed initial reconciliation after data migration activities.
  • Dbs Bank
    Test Analyst Regional Sfso
    Dbs Bank Sep 2016 - Aug 2018
    Singapore
    • Compiled SFS volume from entities and generate monthly management report using Microsoft Excel and PowerPoint. • Managed Robotics Process Automation (RPA) initiatives for Regional SFS Ops with Agile Scrum Methodologies.• Redesigned Processes for automation purpose.• Written business requirement documents, process design documents, user manuals and standard operating procedures. • Performed regression tests, functionality tests and UAT for Reference Data module.• Performed regression, functionality, and connectivity testing for DBS SFS Trade Smartform• Performed reconciliation and UAT testing for BaNCS Custody System version upgrade project.

Spencer Tan Education Details

Frequently Asked Questions about Spencer Tan

What company does Spencer Tan work for?

Spencer Tan works for Buythesell

What is Spencer Tan's role at the current company?

Spencer Tan's current role is Customer Success Manager.

What schools did Spencer Tan attend?

Spencer Tan attended University College Dublin, Ngee Ann Polytechnic, Singapore Polytechnic.

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