During my employment in the restaurant industry, I was motivated to build my passion for business. After conducting research I found that Malaysian culinary representation in Nottingham establishments was absent. • Founded a Malaysian food business and achieved a 5-star rating from the Food Standards Agency• Maintained low expenses at 15% of overall revenue by managing the financial accounting and inventory• Doubled our income by collaborating with local communities, universities and private firms• Increased productivity by designing a streamlined menu, resulting in reduced labour costs• Established a strong brand presence of 1000 Instagram followers with strategic social media marketing • Featured as Nottingham's "Best Kept Food Secrets" by the local newspaper

As the head of the kitchen, I was in charge of daily operations, hiring new employees, and purchasing.• Led a team of 6 chefs overseeing daily operations.• Improved onboarding by establishing new training methods, decreasing labour costs by £100 per trainee.• Led a project; generating revenue in excess of £30,000.• Improved customer retention by optimising the menu seasonally.

Immediately after my graduation, I started working in a Vietnamese restaurant to experience the F&B industry. Since young, I've always loved cooking and wanted to work in a professional kitchen. Not only I've improved my culinary skills, but I've also learnt many other transferrable skills such as teamwork and quality customer service. After a great 6 months, I've been poached by many restaurants.• Cooked a variety of Vietnamese cuisine and adhered to the SOP• Worked under pressure in one of the busiest eateries in Nottingham• Proactively carry out and prioritise critical kitchen duties during busy periods such as restocking supplies, preparing ingredients and dishwashing.• Communicate between kitchen and waiters to ensure that customers orders are fulfilled quickly• Train and supervise new recruits on daily operations in the kitchen to ensure food is served at its highest quality.

During my 2nd year, I decided to apply for an internship in compliance. Key Responsibilities• Listened to telesales calls and welcome calls to ensure compliance• Cleared daily & monthly screening alerts over 900 a day• Populated branches' internal escalation cases into a Excel worksheet for analyst review• Assisted the team leader in performing ad-hoc reviews such as screening reviews and data cleansing• Gave a presentation on the topic "Impacts Covid had on insurance companies"