Joy Bi, Mba Email & Phone Number

British Columbia, Canada

- Successfully sell customer promotional plans, incremental displays and equipment placements that include annual Customer Marketing - Agreements and align with the customer's and the Coke Canada Bottling system’s business objectives and strategies- Prospect for new business within assigned territory- Evaluate outlet opportunities for new and existing store customers- Develop a customized business plan addressing the critical needs of the customer(s)- Proactively arrange time and territory to achieve optimum face-to-face selling opportunities- Manage orders and inventoryto ensure that revenue and profit goals are achieved and merchandising standards are maintained at each store- Ensures a high level of customer service and resolves issues promptly- Execute channel and customer promotions/programs that leverage national brand strategies

Vancouver, British Columbia, Canada

- Work with the team to gather requirements and implement configuration changes including definition of workflow and approval processes and report to manager- Collaborating with a Salesforce Consultant and Developer to deliver solutions that delight the clients.Providing guidance and coaching for junior staff- Map the client processes current state and help to generate future state- Hands on support both by phone and other electronic means to assist businesses in developing strategies for withstanding the current situation and moving forward towards recovery.- Word processing and record keeping and filing on Salesforce, resolve problems and prepare and submit progress and other reports to the manager and team leaders- Answer telephone and provider information and resources regarding the various COVID related supports available, co-ordinate activities with other members- Provide program guidance, including referring applicants to approved industry experts where appropriate- Document system configuration and administrative processes- Provide interpretation services via phone, translate email, reports, documents for the adjudicators if needed

British Columbia, Canada

- As a business partner to support key accounts to implement corporate sales strategies- Identify new opportunities to achieve sales growth and enhance ongoing customer relationships- Conducting sales programs for up-selling to meet or exceed sales budget and volume targets- Coordinate with Marketing Team to ensure all the sales plans are executed in a timely manner- Maintain close working relationships with other functional departments to deploy resources to support all the sales activities- Proactively suggest sales programs and work with Marketing Team for Brand promotion

British Columbia, Canada

- Build and maintain relationships with restaurant partners- Use excellent communication skills to professionally and courteously interact with restaurant partners via phone, email, online chat- Liaise with Operations Team and restaurant partners to ensure all the orders are processed seamlessly- Gain a trusted advisor status with every customer through bringing unmatched value and excellent customer service. Boosted customer retention by 82%.- Identify requirements and build successful plans to generate and close new business deals by exceeding revenue quota goals by at least 14% every month.- Collaboration with the cross-market teams in Berlin, Singapore and Bangkok to ensure the strategic brands have the right visibility on all online and offline marketing channels where possible.

Singapore

-Responsible for supporting the building and maintenance of planograms assortment ranging and category analysis of NTUC Fairprice Finest in different formats of Supermarkets, Hypermarkets and Convenience.-Manage over 100 employees with different nationalities and cultural backgrounds-From November 2013 to June 2014, my department’s (fresh department) sales increase up to 24%-Evaluating formats & stores category performance, to ensure optimal space utilization, and assist Business Units merchandising in store-From 2015 to 2016, grocery department sales increase up to 14%-Designed and managed new marketing outlets for social media including Twitter feeds, daily customer responses, and ongoing sales events

Master Of Business Administration - Mba, Marketing

Bachelor’S Degree, Business, Management, Marketing, And Related Support Services

Bachelor Of Engineering - Be, Electronic Engineering