Mingjun Xia Email & Phone Number

● Communicated with Hugo Boss (client), developers, and designer team to ensure the client’s requests about the custom development to manage sales data were fully understood and executed to a satisfying level; made progress report to present to the client● Established SOP for account management and store opening; made key information templates for the client to fill to smooth the process; maintained a list of requests and made sure they were done correctly in time● Sorted out a new and most up-to-date data list with parameters useful to each team for more integrated and easier management; cooperated with developers to problem shoot and kept problem shooting records● Wrote up training deck for Hugo Boss to use internally with both step-to step illustration for sales associates, and detailed parameter explanation for high-level directors, including thorough consideration of edge cases

● Took charge of e-commerce marketing operation of products, and managed online store. Designed and created product advertising materials, including writing copies and product poster design● Conducted market research with Taobao Data Center, assisted in analyzing and tracking customer feedback and preference, manage inventories and bundle options accordingly● Publicized through social media, posted advertisements, positive reviews and promotions, interacted with users● Negotiated with foreign business partners about information including product ingredients, licensure, inventories, packaging, advertising materials and promotions

● Participated in training courses including leadership development and work efficiency improvement, analyzed course effectiveness and employee feedback before and after training to formulate suggestions for future training● Refined the companies’ training website with Adobe AME, managed online learning materials, and tracked employees’ completion of course training modules and activities. Searched and selected career development-related resources, translated and put them in weekly newspapers for employees● Took charge of pre-training preparation, negotiated with vendors, kept track of training schedule

● Provided supervision of event programming and housekeeping (e.g., recruiting) to student organizations, hosted networking events, and facilitated collaboration between organizations● Published monthly resource newsletter, helped organizations to get 7000+ funding, event space and other resources

●Brainstormed event ideas, contacted vendors, managed event supplies; Co-held a 400-people skating event, promoted the event, managed guest reservations and event space