Mingming Hu Email & Phone Number

Moncton, New Brunswick, Canada

Moncton, New Brunswick, Canada

1. Promoted, quoted services/products to clients through phone2. Entered orders and payments in the system3. Arranged appointments for technicians and clients4. Coordinated any other requests from clients and technicians5. Collected payment; followed up with the clients for past due invoices6. Helped clients straighten out their accounts, kept accounts up to date

Shanghai, China

Order Handling• Follow up the whole order process, ensure accurate order fulfillment• Place order to plant for production• Monitor inventory status, allocate product to dealers and customers accordingly• Receive and handle incoming orders from customers and dealers• Arrange shipment efficiently• Finish order process in the system and supervise dealer credit. • Consolidate order data and deliver related reports• Deal with customer complaints• File the documentation and maintain continuity of style of contentManagement• Manage order fulfillment, work closely with plant, dealer, and sales to achieve sales target• Drive new business process internally and extend to dealer/Customer side• Deliver training to dealer sales supporters and team members for business flow and system operation• Cooperate with internal and external audit, present business flow and provide data needed• Support system development, enhancement and drive new system program launching• Arrange annual dealer conference and lead team to support company activities

Shanghai, China

• Be in charge of the new project development with cooperation with the partner company in the U.S.A. Communicate and draft partnership solutions, manage the project progress, calculate cost and quote to the customer, supervise every detail including material procurement, production progress, shipment delivery• Follow up orders, coordinate with North American customers on shipment issues; pay close attention to all the details of the order during production to ensure its smooth completion. • Collect and consolidate useful materials for company website designing; maintain the website backstage system and update the information timely. • Made a short movie to promote the company idea and its productions. • Coordinate with vendor to complete the brochure and spec sheet designing and printing. • Responsible for overall communication and bidding documents preparing during company bidding projects. • Attend important exhibitions in the field; collect the latest information of solar energy industry. • Maintain the backstage of search engines; arrange keyword promotion on Baidu & Google.• Responsible for part of the Investor Relations work. Responsible for the communication between the company and the R&D Lab;

Shanghai, China

• Deal with customer complaints and control the quality of products. For the complaints of import products, coordinate it with the overseas suppliers, and give a timely reply to customer. For those quality complaints of domestic products, assist the production dept to give reasonable feedbacks to the customers. Go to the spot to inspect the installation or production when necessary.• Coordinate the import and export affairs of the products and accessories with the logistic agents.• Purchase the office needs.• Make weekly reports, monthly reports, project list reports, etc.• Check the reimbursement applications for the sales teams.• Travel/Visitors. Make travel arrangements for GM. Books flight tickets, hotel rooms, the car rental for their domestics and international travels.• Help to develop potential customers when need, and arrange the exhibitions• Arrange the sales meeting every month, and prepare the PPT for the meeting.• Supervise all the daily issues of the Shanghai downtown representative office.

Shanghai, China

• Coordinate the shipment delivery status and the shipment requirement with suppliers and arrange payment issues. • Coordinate shipping matters with forwarder and arranges Customs clearance. • Check all kinds of expense details according to SAP data. • Collect statistics of inventory, commodity balance, payment balance, and deliver reports accordingly. • Arrange all kinds of export and import paperwork such as inv., p/l, c/o., c/a., etc., • Know well of L/C terms and issues of bank negotiation and collection. • Supervise credit and insurance customer situations. • Know well with SAP system input and arrange delivery instruction, create new customers and vendors and read reports in SAP systems.

Shanghai, China

As a shipping executive, I handled everything in the whole flow, including preparing documents for export Customs declaration in China, booking, trans-loading in Singapore, Malaysia, and the import Customs declaration in the USA. Since all the shipment I'd operated were trans-loading ones, I grasped a lot of business knowledge about the skills of shipping and the trading affairs

Health And Medical Administrative Services

This program includes courses like medical terminology, medical transcription, health unit coordinating, Microsoft skills( Word, Excel.

Bachelor Of Arts - Ba, English Language And Literature, General

Associate Of Arts - Aa, English Language And Literature, General

High School Diploma, 12