Minh Chang Email & Phone Number

• Implemented OAuth to create persistent user login sessions by leveraging JWTs and unifying authentication logic across services
• Leveraged React Flow to render interactive tables from 2+ Relational Database Management Systems with visible primary and foreign key connections to improve code maintainability
• Incorporated Zustand as the primary state management solution for the application to optimize rendering performance by minimizing unnecessary re-rendering
• Created the Database Schema Management Service with Node.js and Express to manage a history of revisions for databases
• Applied Tailwind CSS to 90+ percent of the application to enforce styling consistency and code maintainability through modular utility CSS classes

Washington, District Of Columbia, US

• Created automated label tagging for 20+ team-level Confluence boards using custom HTML to improve cross-functional messaging capabilities for the department
• Automated the monthly average vendor quality control inspection score calculation by leveraging Excel macros to parse through raw inspection data and create tables with statistical information
• Increased visibility for the department’s ticket backlog by designing 6 responsive Confluence status pages that retrieve ticket data from JIRA and sort tickets based on leadership priorities
• Led the inspection transition project by increasing inspection prices by 30 percent to mitigate increasing opportunity costs of performing occupancy inspections
• Spearheaded the support ticket improvement process by reducing the number of ticket submitters by 70 percent and alleviating the problems of duplicate tickets and vague descriptions