• Implemented OAuth to create persistent user login sessions by leveraging JWTs and unifying authentication logic across services• Leveraged React Flow to render interactive tables from 2+ Relational Database Management Systems with visible primary and foreign key connections to improve code maintainability• Incorporated Zustand as the primary state management solution for the application to optimize rendering performance by minimizing unnecessary re-rendering• Created the Database Schema Management Service with Node.js and Express to manage a history of revisions for databases• Applied Tailwind CSS to 90+ percent of the application to enforce styling consistency and code maintainability through modular utility CSS classes

• Created automated label tagging for 20+ team-level Confluence boards using custom HTML to improve cross-functional messaging capabilities for the department• Automated the monthly average vendor quality control inspection score calculation by leveraging Excel macros to parse through raw inspection data and create tables with statistical information• Increased visibility for the department’s ticket backlog by designing 6 responsive Confluence status pages that retrieve ticket data from JIRA and sort tickets based on leadership priorities• Led the inspection transition project by increasing inspection prices by 30 percent to mitigate increasing opportunity costs of performing occupancy inspections• Spearheaded the support ticket improvement process by reducing the number of ticket submitters by 70 percent and alleviating the problems of duplicate tickets and vague descriptions