Responsibilities:• Develop product roadmaps and strategies to align with business vision and goals, covering both hub-and-spoke and point-to-point transportation models.• Oversee all stages of the product development cycle, including analysis, design, construction, sharing, and assessment.• Collaborate with engineers to set up metrics for system monitoring from both business and technical perspectives.• Manage the team's human resources, including recruitment, training, and setting OKRs.Accomplishments:• Contributed to achieving a 99% on-time rate for TikiNOW, 95% for standard services, and expanding Tiki hubs to cover 70% of the volume, and 4-hour pickup for C-return.• Created the Transportation Management System (TMS), a comprehensive system for first-mile pickup, line-haul transit, last-mile delivery, and sortation center operations.• Developed the Tiki Express Delivery (TED) app and its second version, a mobile application designed for riders' daily operations, payroll visualization, and workforce management.• Implemented 3PL gateway for third-party logistics integration and delivery tracking.• Launched Point-to-Point gateway (LogiAPI) supporting hub-and-spoke and point-to-point models.• Developed an automated-route-scheduling system that distributes shipments to TED riders through planning, sorting, and assigning master boxes.• Introduced a COD tracking system to manage the cash flow from end to end, ensuring transparency and accountability in COD operations. • Developed an automated COD payment tracking solution integrated with the VietinBank platform.• Implemented a payroll module for transportation staff, including attendance and bonus calculation for shippers.• Contributed to recruitment of product managers, engineers, testers, and analysts.• Provided TikiPro scheduled delivery and installation service for heavy/bulky products.• Integrated with mPOS to provide the non-cash experience for COD orders.

I am not merely a knowledge transmitter but also a guide, motivator, and companion for students on their educational journey. For me, this position brings me immense joy and fulfillment, turning each moment on the lectern into a precious and unforgettable one. Truly, this is not just a part-time job for me, but a passion and mission that I pursue daily.Average rating (from student): 3.93/4.00

Responsibilities:Managing two products that are related to Now service’s operation: NowPartner and NowGofast.• Took on the role of Scrum Master for NowPartner and NowGofast projects.• Gathered and analyzed requirements from product owners and stakeholders.• Deployment management.• Advised and made decisions for technical issues.Accomplishments:• Build brand new NowGofast and NowPartner apps.• Orders auto-assignment mechanisms: Optimize operation productivity, shipper can get proactively the orders (Freepick) or can be assigned passively (direct-assign).• Wallet management: Allow shippers to withdraw, deposit their money manually or automatically.• Self-build chat system to communicate between customer, shipper and customer care.• Shippers realtime income statistics.• CMS which can help operators to send announcement to shippers timely.

Joined Foody corp. with the desire to make top quality apps serving millions of people. Maintained existing source code and developed new features for Foody, NowPartners (DeliMan) apps. Also worked as an project manager for NowPartners app.Accomplishments:• Gathered requirements from stakeholders• Managed tasks on JIRA for mobile, API and admin web projects• Designed API specifications for the integration between mobile client and back-end• Designed/Refined UI/UX for backend and mobile client• Released 9 versions of NowPartners (DeliMan) (latest one: 8.0)

Designed mobile courses (include iOS delvelopment and Android development) at Green Academy - one of biggest IT & Design educational organizations in Korea. Also participated in creating materials and teaching.Accomplishments:• Android development courses- Designed 6-month Android delopment course.- Created material for 6-month course• iOS development courses- Designed 6-month iOS delopment course.- Created material for 3-month basic course

Designed and teached IT courses in software engineer department. Participated in Nguyen Tat Thanh’s university projects. Designed and teached for FPT Software Campus Link program. Guilded student in software competitions.Accomplishments:• Designed and teached:- Mobile app development- Object-oriented programming- Data structures and algorithms- FPT Software Global Software Talent program.• Projects- Portable parking terminal- Online quiz website - luyenthi.ntt.edu.vn.- Tien Giang BI system. • Competitions- Guilded students to achieve second-best award in Nguyen Tat Thanh university software competitions

Developed Android and Windows applications for the company. Sometime worked as a full-stack developer and a business analyst. Released and published apps on Google Play Store.Accomplishments:• Developed, designed, released / published applications:- Smart Parking (C#)- Portable parking terminal (Android)- Mobile POS (Android)- Trắc nghiệm giao thông

Participate in the "Warehouse Management System - Computerize Binh Quoi Resort" Project