Minh Pham

Minh Pham Email and Phone Number

Customer Service Agent at Saigon Ground Services JSC - SAGS @ Saigon Ground Services JSC. (SAGS)
Minh Pham's Location
Ho Chi Minh City, Vietnam, Viet Nam
About Minh Pham

Seeking a position as a customer service leader in all sectors where I can use my experience and communication skills to handle customer complaints and queries and deepen customer relationships.

Minh Pham's Current Company Details
Saigon Ground Services JSC. (SAGS)

Saigon Ground Services Jsc. (Sags)

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Customer Service Agent at Saigon Ground Services JSC - SAGS
Employees:
19
Minh Pham Work Experience Details
  • Saigon Ground Services Jsc. (Sags)
    Senior Customer Service
    Saigon Ground Services Jsc. (Sags) Jul 2017 - Present
    Vietnam
    - Briefing all staff before open check-in counters about flight information and airlines' update.- Observing the check-in procedure to warn the staff if there is any risk going on with the customers.- Solving the problem causing by staff by tracking and analyzing the situation.- Reporting to airlines or supervisor about abnormal cases happened during the flight.- Arranging weekly schedule for the team, ensuring sufficient workforce for each shift.
  • Hoang Nhi - Airlines Ticket Agent
    Sales Staff
    Hoang Nhi - Airlines Ticket Agent 2016 - 2017
    Ho Chi Minh City, Vietnam
    - Answering phones and providing passengers with flights, rates information based on their trip plans.- Responding nicely and discreetly to consumer questions and queries.- Solving customers' complain and give them itinerary recommendations.
  • Tan Lap Informatics Service Trading Co., Ltd.
    Officer
    Tan Lap Informatics Service Trading Co., Ltd. 2015 - 2016
    Hue, Thua Thien Hue, Vietnam
    - Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc) Coordinate communication with candidates and schedule interviews.- Assist in the administering recruitment process by receiving and opening applications letters/emails, file in accordance of title of positions for shortlist by HR Officer.- Monitoring, and evaluating staff performance. - Using accounting software, create inventory, import and export products reports. Other responsibilities as assigned.

Minh Pham Skills

Microsoft Office

Minh Pham Education Details

Frequently Asked Questions about Minh Pham

What company does Minh Pham work for?

Minh Pham works for Saigon Ground Services Jsc. (Sags)

What is Minh Pham's role at the current company?

Minh Pham's current role is Customer Service Agent at Saigon Ground Services JSC - SAGS.

What schools did Minh Pham attend?

Minh Pham attended Hue College Of Economics.

What skills is Minh Pham known for?

Minh Pham has skills like Microsoft Office.

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