❖ Installation and configuration of SQL Server 2019, 2017, 2016, 2014 & 2012 in all development and production environments.❖ Managing and checking Disk Space, Primary Files and Log Files of SQL server.❖ Managed SQL user logins, database user accounts, server roles, database roles and its permissions.❖ Taking Database Backups and Restoration.❖ Experience in Always-on Availability Groups (AAG) and HA/DR Troubleshooting.❖ Performing DB Refresh from Production to Test / Development as per business request.❖ Monitoring SQL Server Error Logs and checking email alert.❖ Respond to requests received by help desk in timely manner.❖ Managing and checking Disk Space, Primary Files and Log Files of SQL server.

❖ Monitoring system performance and troubleshooting issues. ❖ Deploy new networking equipment and plan hardware upgrades.❖ Installation of TEMS software and other related software❖ Addressed concerns, and coordinated with internal departments for seamless execution of assigned tasks.❖ Ensured compliance with policies and regulations.❖ Delivered technical support and assistance to users, resolving hardware, Windows❖ OS, MS Office, antivirus, and internet connectivity issues.❖ Technical support to users, resolving hardware, software, and connectivity issues.

❖ Installation of TEMS software and other related software❖ Technical support to users, resolving hardware, software, and connectivity issues.❖ Checking phones functionality with laptop❖ Troubleshooting issues of multiple teams❖ Provide technical support to end-users and resolve escalated support issues.❖ Install, configure, and maintain computer systems❖ Conducting basic IT training for IT new joining employees and coordinate trainings.