Thi Minh Anh Luong Email & Phone Number

Vietnam

As a Product Business Analyst at Birdeye.so, I play a critical role in bridging the gap between user needs, business objectives, and product development. I am responsible for translating user insights into engaging and impactful product experiences across web and mobile platforms.My key responsibilities include:Conducting in-depth user research and journey.

Hanoi, Hanoi, Vietnam

- Work with technical leader to create work breakdown and estimate each work package.-Experienced in performing thorough QA testing and proficient in the use of modern automation testing tools such as Cypress, contributing to the delivery of high-quality, error-free business solutions.Work with Technical Leader to analyze high-level requirements and.

Hanoi, Hanoi, Vietnam

- Act as Second-in-command, teach newbies how to access and analyze the Archibus system, and take responsibility for the project's advancement.- Compile customer requirements, examine them, and provide the best solutions based on the development of the Archibus software.- Produce system specification documents (SRS), Usecases, Testcases, and Workflows in.

Vietnam

-Measure and track the impact and effectiveness of new features in enabling to deliver the best user experience to customers.- Create solution design specification (SDS), system specification documents (SRS), Usecases, Testcases, and Workflows based on the system's processes: operation, production, logistics.-Design API mapping document with customer's.

Melbourne, Australia

-Ensure the presentation of the venue and outlet is of the highest standard andprepared to receive guests including following opening and closing procedures.-Participate in staff briefings, training sessions and meetings

Hanoi

- Advertise the uni on media publications such as banner, posters, leaflets...- Write contents for page RMIT & sinh vién tuong lai- Make reports every months