- Personalized customer service and increased customer loyalty- Optimized in-store sales- Managed inventory and improved product presentationApplied skills: flexible learning, communication, persuasion, inventory management, team spirit, visual merchandising.

- Created and managed branded content using Sked Social- Wrote and managed blog posts using Contentful- Created visual supports (image retouching, video editing) using Adobe Photoshop, LumaFusion and CapCut- Developed communication media (POS advertising, newsletters, etc.)Applied skills: web content writing, social media management, content creation, promotional material development, stress and time management, content strategy, performance analysis, SEO.

- Received customers and processed transactions- Shelved products and supervised stock- Trained new employeesApplied skills: adaptability, team spirit, language learning, customer service, communication, inventory management, implementation of new products, training.

- Developed and implemented digital strategies- Managed the Facebook page and created engaging content (publications, livestreams)- Analyzed databases to identify potential new customers- Personalized prospecting messagesApplied skills: creativity, Canva, digital strategy, social media communication, online content creation, data analysis, customer segmentation strategy.

- Managed and followed up on prospects- Updated databases using Excel- Prepared contracts, invoices, mailingsApplied skills: Microsoft Excel, administrative management, sales management, internal and external communication, prospect management, customer orientation, autonomy.

- Received customers and processed transactions- Managed cash register operations- Supervised product labeling and pricingApplied skills: benevolence, POS system proficiency, cash management, team spirit, inventory management, customer service, customer reception, time management, versatility.

- Organized and managed documents- Updated databases- Drafted administrative documentsApplied skills: Microsoft Word, administrative management, autonomy, analytical skills.