Minh Phi Email & Phone Number

Vancouver, British Columbia, Canada

• Weekly received around 1.5 tons of raw ingredients and organized in the freezer to keep them in the best condition according to company procedures. • Cooperated with other 2 members to prepare order picking area including racks and needed bags to ensure all 18 stations are ready to run on the next working day.• Weekly printed approximately 50-60 packing slips and rack building work orders by using data from Freshprep Dashboard to help the department work smoothly. • Accurately checked and packed around 400 items/ day for delivering to customers resulted in supervisor’s recognition for the quarterly report. • Verified the inventory after each day as well as preserved and stored them in the freezer in order to maintain the quality of ingredients.

Vancouver, British Columbia, Canada

• Answered questions from guests and students about campus service, student engagement activities, and access to buildings to improve students’ on-campus experience. • Entered more than 50 students’ information/ day into Excel files. • Checked-in approximately 120 students/ day by verifying identification and contact tracing.

Vancouver, British Columbia, Canada

• Recorded and maintained inventory as well as cooked foods and raw ingredients by storing them in the cooler at the end of the day• Prepared and cooked approximately 40 meals per day by following Thai Express’s recipes• Daily received and assurance quality checked of new raw ingredients from suppliers

Hanoi, Hanoi, Vietnam

• Addressed regular and complicated technical issues by receiving the call of the client and offering optimal solutions resulting in an increase of 15% customer satisfaction within 3 months• Proposed suggestions to improve customer service by analyzing data from customer calls which resulted in improving service quality and reducing the number of complaint calls by 15% in months.• Created a friendly, hospitable, and happy attitude to customers, resulted in an “Excellent service” point from monthly client assessment on the company’s website.

Hanoi, Hanoi, Vietnam

• Described the menu items and suggested products based on customers’ stated preferences to generate sale, resulted in 104% target achievement in Q2, Q3 and Q4 in 2017.• Provided consistent support to store management in process of recruiting, interviewing, hiring, and training 14 baristas within 12 months• Managed inventory by establishing and adjusting goods ordering, accurately estimating, resulted in controlling the quantity of the defective goods under 3.5%• Received feedback from customers and rely on that to improve service and product quality

High School Diploma, Post Degree Diploma Marketing Management

Activities and Societies: Digital Marketing Management Club, Socialist Club. Green-e Club : Green environment without plastic.This.

Bachelor'S Degree, Insurance

Activities and Societies: This Insurance Barchelor is a four-year program consisting of seven semesters of in-class studies with topics.

High School Diploma

Activities and Societies: It is a regular highschool in the compulsory education system in Vietnam. In this level of education, students.