www.ascom.com

www.horvath-partners.com

Being a member of the Lufthansa Group Direct Distribution team included the following tasks:• Establishing and building up project portfolio processes, structures and tools in the starting phase of the department by aligning closely with all relevant stakeholders• Project Management Office (PMO) activities related to a strategic program inclusive structured consolidation and reporting program and stream updates, analysing dependencies and links between the different work streams, deliverables and timelines• Coordinating and streamlining program-wide approaches, structures and plans, ensuring a comprehensive perspective on all work streams and projects• Preparation of strategy presentations to Distribution Management and program steering boardswww.lufthansagroup.com

A design thinking project at the University of St. Gallen and the Stanford d.school (ME310) in collaboration with the Karlsruhe Institute for Technology (KIT). The project aimed to deliver process innovation in data centers with the use of new technologies:• Conducting interviews, workshops and trend research• Developing customer journeys and personas• Building and testing of low- to high-resolution prototypes• Designing of user interfaces and its respective development into an application• Modelling of a business case and a roll-out roadmap over 5 years

Employment as part of the mandatory civilian service including the following tasks:• Development of project concepts such as a "smart travel app" and analysis of its potential• Market and industry analysis as base for client meetings for the sales team• Organization of events such as the presence at the Züri-Fäscht 2016 or networking events with relevant stakeholderswww.myclimate.org

Being a member of the commercial department and reporting directly to the Chief Commercial Officer (CCO) included the following tasks:• Co-development of the future distribution structure for the operative steering of the CCO• Development, systematic analysis and interpretation of historic and future KPIs as well as reports for the monitoring of budget, outlook of performance and market data• Development of presentations & analysis for management board and board of director’s meeting• Communication and coordination with specialist divisions such as controlling, revenue management or network planningwww.flyedelweiss.com

Employment as part of the mandatory civilian service including the following tasks:• Set up of a new internal controlling• Development of internal documents• Organization of business travels• Collaboration in event organizations and projectswww.swisspeace.ch

• Preparation of steering committees and management board meetings presentations• Active support of the Commercial Strategy Program set up• Maintenance of the overall planning for the Commercial Strategy• Ad-hoc support of project leaders within the program• Elaboration and planning of the company-wide training work stream for the implementation of fare bundles as a major milestone within the new Commercial Strategy• Execution of in-depth analyses & benchmarks for the new development of swiss.com booking pathwww.swiss.com

• personal and professional assistance to mini-companies in high schools • maintaining contact with teachers • project presentations in schools • annual revision of the manual for the Company and Business Programme • drafting documents for the programmes • development of the Business Programme • planning, preparation and implementation of events such as regional trade fairs, workshops, seminars and the national company of the year competition • preparation and implementation of the annual teacher's conference • quality management support www.young-enterprise.ch

• Weekly teaching of high school students in economics and lawhttp://www.gymmuenchenstein.ch/

• Examination of oral exam performance of high school studenthttp://www.fr.ch/dics/de/pub/index.cfm

• providing information via phone, mail or fax in French, German and English • handling and processing of complaints • quality management support • collaboration with the 2nd-level-support in difficult cases • maintenance of the client information system www.post.ch