Min Hui Y. Email & Phone Number

Singapore

- Processing of Medisave / Insurance claims in compliance with CPFB guidelines- Liaised with patients, clinics, insurance company and external parties on billing matters- Oversee a team of customer service associates on front line operations- Involved in evaluating and reviewing of business office's framework, functions and policies- Participated in annual audit exercise- Initiated weekly training sessions and successfully improve billing accuracy - Processed monthly financial reconciliation reports to facilitate monthly closing of accounts- Performed User Acceptance Testing upon new enhancement to hospital's IT system

Singapore

- Developed and executed individualized service plans (ISPs) for adults with moderate to severe autism- Collaborated with psychologist and therapist in assessing and evaluating the skills level of clients- Established client's behavior management and intervention to promote learning and social development- Provided vocational training (horticulture)- Modification and Updating of instructional materials based on client's learning progress and needs- Monitored client's learning and progress using task analysis

Working holiday in New Zealand

Working holiday in New Zealand

- Coordinated qualitative and quantitative market research studies- Screening of prospective participants to ensure eligibility in participating the research studies- Involved in project execution and scheduling, objective setting, proposal preparation and budget planning, questionnaire preparation and design- Delivered accurate administrative support to ensure smooth project implementation- Setting up and maintaining appropriate electronic project folders and project related documents

- Provided psychological support for clients diagnosed with cancer through supervised counseling sessions- Educated families and caregivers on crisis intervention and suicide prevention in coping with the experience of facing cancer- Facilitated psycho-social assessment, means testing and home visits to assess client's eligibility for financial assistance scheme- Coordinated in-home modification and sourced for household items donation for financially needy clients- Participated in weekly support group sessions- Ensured proper case documentation and timely processing of case reporting

- Conducted telephone interview for market research studies using computer-assisted telephone interviewing applications- Ensured project specification are followed with high level of accuracy and integrity- Collected and recorded accurate and consistent data- Completed 100% and achieved beyond weekly required quotas

Bachelor Of Science - Bs, Applied Psychology

Specialist Diploma, Applied Psychology