Minh To Email & Phone Number

California, United States

San Francisco, California, United States

- Supported vehicle operations and missions with a strong emphasis on safety.- Drove 4-8 hours daily, focusing on secure and efficient performance.- Conducted basic software operations and provided accurate feedback to engineering teams.- Assisted in various roles both in and out of the vehicle.

Contra Costa County, California, United States

- Completed 2000+ signing as a Loan Signing Agent- Operational Oversight and Strategic Planning - Oversee day-to-day operations, including organizing and facilitating meetings for loan signings. Implement strategic planning to identify new revenue streams and expand the client base.- Document Auditing and Accuracy - Conduct thorough audits of documents, ensuring accuracy and identifying discrepancies between the lender, escrow, title, and owner-related real estate documents. Demonstrate strong attention to detail in maintaining data integrity.- Efficient Collaboration and Time Management - Navigate and collaborate efficiently with external organizations to achieve shared goals and successful outcomes. Showcase the ability to meet tight deadlines through effective time management skills.

San Francisco, California, United States (On-Site For Cruise)

- Technical Support and Repairs - Assisted the technician team in diagnosing and repairing electrical, mechanical, and integration issues on autonomous vehicles and their equipment.- Software and Firmware Management - Performed timely software and firmware updates to ensure the optimal performance of autonomous vehicle systems.- Documentation and Collaboration - Followed established processes, documenting potential improvements and issues in Confluence. Collaborated closely with internal engineering and service teams to troubleshoot and diagnose issues.- Efficient Work Procedures and Communication - Created comprehensive repair orders, detailing the diagnosis, procedures performed, and parts required. Generated issue tickets, facilitating communication with engineering teams, and ensured timely resolution. Worked with a strong emphasis on safety.- Versatile Technical Proficiency - Contributed to fleet-wide hardware and software retrofits. Demonstrated proficiency in real-time communication using Slack, parts requisition, and work order management with Oracle. Utilized virtualization skills with VMware and conducted troubleshooting and updates via the terminal across Chrome OS, Windows 10, and Ubuntu operating systems.

San Francisco, California, United States

- Field Operations Expertise - Operated vehicles manually in pairs, alternating roles, responding to field situations where AVs cannot continue autonomous operations.- Emergency Response and Recovery - Collaborated with remote stakeholders to triage, recover, and retrieve AVs, liaising with onsite parties and ensuring proper documentation of scenes.- Customer Support and Vehicle Service Collaboration - Work with Customer Support and Vehicle Service teams to provide delightful passenger experiences, returning vehicles to service post on-road events.- Holistic AV Operations and Training - Led, launched, and landed functions of autonomous vehicles during driverless operations, conducting safety checks. Operate autonomous vehicles in both modes, mentor new Driverless Support Specialists, and contribute to ad hoc projects supporting AV testing, delivery, and community initiatives.

San Francisco, California, United States

- Autonomous Vehicle (AV) Operations Leadership - Led, launched, and landed functions for deploying and returning autonomous vehicles during driverless operations, ensuring seamless transitions in and out of service.- Comprehensive AV Maintenance - Executed AV cleaning, disinfection, operational safety checks, and charging activities, contributing to the overall safety and integrity of the autonomous vehicle fleet.- Training and Project Management - Mentored and trained new Autonomous Vehicle Support Specialists, actively participating in their ongoing development. Undertook ad hoc projects supporting AV testing, delivery, and community initiatives to enhance operational efficiency.

Mountain View, California, United States

7th PSYOP GroupMaintained Secret Clearance 2008-2018

Los Alamitos, California, United States

306th PSYOP Company (SD)Acquired Secret Clearance starting 2008

Mountain View, California, United States

Orange County, California, United States

USS Abraham Lincoln CVN72