Minh Vu Huynh Email & Phone Number

Vietnam

Vietnam

- Manage/monitoring IT system American overseas - Many experience and ability to understand and handle problems and incidents arising- Directly lead incident, problem & change management, always think of a secondary backup plan and solution as well.- Ability to work independently, communicate well- Work closely with project manager throughout a projectThe next achievement:- Implement a cyber security framework (CSFs)- Build strong IT teams- Azure, ITIL, ITSM certificate

District 3, Hochiminh City, Vietnam

What I am handling:- System Administration Domain Controller (150 users) through VPN site to site - Integrating the hybrid system with Microsoft 365(PHS), Single Sign-on, Hyper-V Windows and Linux guests VMs- Handle networking system (Firewalls, SAN, Routers, Job simulating servers...), be supporting Danang, Hue, US branches base on IT tasks- Linux from scratch (LFS) system, a chain of Centos server with NFS, Openlava, No Machine login server, KVM, VMware workstation...- Deploy, setup, maintain, upgrade IT equipment and standard applications, onsite Data Center for regarding the server issues- Work with vendors, support purchasing proceed with the related department.- RnD, proposing and implementing information technology applications suitable tothe conditions, capabilities, and orientations of the company under the IT manager- Support end-users to troubleshoot the IT-related issues on their computer, includinghardware, OS, and applications- Internal training to users for changing system, software, and applicationsACHIEVEMENT DURING THIS PERIOD- Programming language: Powershell, Python.- Monitor solution for hardware status, resource loading, applications, services in Linux, Windows, and entire network system- Audit, documentation skill

District 2, Hochiminh City, Vietnam

Job Description- Work with HN team and provide IT services to 8 customers with over 10 sites in Ha Noi, Da Nang, Ho Chi Minh and more than 200 PCs include foreigner Managers and Vietnamese Users- Manage daily operation such as plan, support customers via email, Skype, report …- Manage and design backup strategy- Administrate Windows AD server, deploy group policy, assign and monitor user permission- Report daily directly Customer Manager- Management virtual machine on vsphere- Support VIP Customer (mostly French)- Maintain & support customers: + Monitor network system, timely detect and fix any system problems at customers + Maintain and improve customer relationship + Make PO process when have suggest from customer + Plan to maintain IT devices and IT system monthly, yearly. + Manage IT assets for customers include devices, license, documentation… + Update all change in IT system at customers.- Planning & Internal Training + Plan tasks daily, weekly, monthly + Follow and update IT skill to improve the working capability to all member in team. + Work with Technical manager to make proposal improve IT system at Customers. + Plan and arrange resource to process IT system deployment plan after got customers confirmation- Report + Send weekly, monthly report about status to managers + Manage the general maintenance, server & backup report and send them to customers + Follow daily, weekly, monthly report from team.- Get advice from Managers and other leaders for urgent cases or complaint from customers- Find the way to reduce the problem at customers and optimize support process.- Project installation include phone system, camera system, cabling installation, moving office….- Recruitment- Manage internal process: PO process, Administrative process, SCM

District Dongda, Hanoi City, Vietnam

Job Description- Follow ITM process, Policy+ Follow with leader to know how to reach ITM process, ITM Policy or get an update when have any change from HCM+ Follow email, Skype to reach team’s operation everyday- Support + Have to create the ticket and follow ticket to make sure all support tasks always update to Ticket system.+ Have responsible for managing ACC, Audier, CFF & Artelia+ Support all tasks assigned from leader. + Inform leader about new tasks or urgent task if get any inform from customers+ Come to support at customers for some case need onsite support such as: urgent case, difficulty tasks, or any task assigned from leader+ Process backup and maintenance monthly for customers+ Maintain and improve customer relationship when remote support or onsite support.- Project + See with leader to get info and join to deploy project installation such as camera, phone system, cabling… - Training + See with leader to know what topic to give training to new member if any+ Follow with new tech to help them reach position target.+ See with leader to get new training for system and improve the skill monthly- Logistic + Get and check news devices from supplier when customers place the order + Deliver new devices to customers and ask for signing delivery paper.+ Carry devices to warranty center and get back to ITM- Update & Report+ Make sure all info at Customers always up to date and do not miss any info.+ Make procedure for storing or giving an instruction to another tech or customers + Daily report to leader when onsite, support tasks + Weekly report to review good, bad, change in week + Monthly report base on plan & target in month

X51 Factory, Huynh Tan Phat, Nha Be, Hcmc, Vietnam

Job Description- Help desk for over 100 Users, printer, desktop, laptop- Onsite Ben Luc more 1 time for week- Manage and administrative 2 sites ( Nha Be and Ben Luc)- Installing, configuring, and administering for 5 servers- Manage special software Focus, Accounting Software and Tax online- Manage phone system, camera system- Communicate with other departments in the company about business needs- Establish disaster recovery or contingency plans to ensure business continuity- Train staff about potential uses of existing technology- Report directly with customer & company

Vietnam, Hochiminh, District 2

Job Description- Navette staff: Deliver computers & devices to customer & supplier- Assemble PC, windows & software installation- Implement system, cabling for customer one shot- Check printer, UPS, IT device come to workshop- Work with project team onsite cabling, setup camera, rack cabinet.- Customer communication- Report daily on email by excel- Make technical procedure

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