Mini Kochar Email & Phone Number

Canada

Fredericton, New Brunswick, Canada

• Monitoring customer feedback and escalating complaints to the marketing department.
• Tracking customer preferences, metrics, and media campaigns.
• Working closely with sales and marketing staff to conceptualize marketing campaigns and strategies.
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer.

Fredericton, New Brunswick, Canada

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer.
• Monitoring customer feedback and escalating complaints to the marketing department.

Vancouver, Canada Area

• Greet customers when they walk through the door and ask if they need assistance
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment.
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer
• Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers

• Coordinates the implementation of the reporting process (e.g. determine data collection tools, the establishment of data collection and distribution process.)
• Responsible for compiling relevant data and writing reports.
• Perform data analysis and statistical modeling and present their finding to the clients.
• Analyzing raw data, designing blueprint and developing recommendations.
• Communicate and coordinate the distribution of reports to customers.
• Maintain current databases daily with statistics for operations.

Gurgaon, India

• Liability Valuation of Defined Benefit Schemes for Aon Hewitt’s UK clients.
• Advising onshore team with different contribution and investment strategies.
• Asset Liability Projection on the basis of market assumptions derived.
• Preparing Valuation report for the client on the basis of valuation results, ensuring compliance with UK Pension Guidelines.
• Developed comprehensive information for actuarial pricing of insurance products development
• Carry out rate testing to ensure profitability and financial integrity of the company’s business