Mini Nilkund

Mini Nilkund Email and Phone Number

MN Consultancy @
Mini Nilkund's Location
Bengaluru, Karnataka, India, India
About Mini Nilkund

Industry veteran in BPO Operations & Human Resources : 29 years of overall experience in Customer Service, Operations, Training and Human Resource Management & Quality Senior Management positions held include CHRO at Medi Assist India TPA Private Limited and Business Head at Firstsource Solutions Limited.Chairperson for POSH in Firstsource Solutions and Medi Assist Insurance TPA Pvt Ltd.POSH committee member for private and public limited companies for 10 years plus and Local Ethical Counsellor for Tata Business Support Services.Key Management Positions held at Airtel, TBSS, BPL Mobile and Aptech Computer EducationSuccessfully implemented “Start-up” operations in tier 2 / 3 towns and managed 7000 plus employees in BAU stage. Instrumental in operationalising “High Performance Process Teams” Responsible for digitising the backend process end to end For a medical Insurance TPA Company , which resulted in better TAT to end customer

Mini Nilkund's Current Company Details
Consultant - Women @ workplace

Consultant - Women @ Workplace

MN Consultancy
Mini Nilkund Work Experience Details
  • Consultant - Women @ Workplace
    Consultant - Mn Consultancy
    Consultant - Women @ Workplace Apr 2020 - Present
    Bangalore Urban, Karnataka, India
  • Mediassist Health Services Pvt. Ltd.
    Sr. Vice President
    Mediassist Health Services Pvt. Ltd. Dec 2013 - Present
    Bangalore
    Handling Projects at the Corporate office
  • Vasutti Services Private Ltd.
    Founder & Executive Director
    Vasutti Services Private Ltd. Apr 2018 - Apr 2020
    Bangalore
    India based company focused on Transformation, Learning, & Enriching People’s Capabilities. Our gamut of services includes : -Consulting, Coaching & Training covering all Levels of the organisation. -We are supported by a panel of industry domain experts who come with diverse experience -We offer services to our Clients in: 1. Being Statutory Complaint on POSH( including Training the Internal committee members , creating awareness across the organisation and being part of the investigating team as an external member) 2. Design Thinking & UI Design UX 3. Enabling Coaching for Performance 4. Developing High Performance Process Teams for Performance excellence through training and Coaching5. Orientation From Campus to Corporate 6. Tools & Techniques For Learning and Development 7. How To Be More Inclusive In A Growing Intolerant World at the Workplace 8. Technology Marketing
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  • Vasutti Services Private Ltd.
    Founder & Executiver Director
    Vasutti Services Private Ltd. Apr 2018 - Apr 2020
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  • Medi Assist India Tpa Pvt. Ltd.
    Vp Operations
    Medi Assist India Tpa Pvt. Ltd. Aug 2012 - Jul 2013
  • Firstsource Solutions Limited
    Vp Operations
    Firstsource Solutions Limited Sep 2007 - Sep 2011
    Bangalore
    Responsible for profitability of the business for internal stake holders and managing the client business , client relationship and value add to their services.Have also handled a site at Hubli , responsible for running the Centre . Worked closely with NGO s in the region as part of the CSR initiative
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  • Serwizsol
    Avp Operations
    Serwizsol 2003 - 2007
    Hyderabad Area, India
    Handling operations for a single client , right from setting up of the project to running of operations and meeting SLA s as defined in the MSA. For the internal stake holders , make the business profitable , innovate operations to lessen costs , manage people and people development to minimise attrition and increase employee loyalty
  • Bharti Airtel Limited
    Sr. Manager , Customer Care
    Bharti Airtel Limited Mar 1999 - Jun 2003
    Hyderabad , India
    Managed the Call centre for premium " Caretouch " customers. Responsible for managing the CLM of customers Managed the "Communication Magazine" to customers
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  • Bpl Mobile
    Asst. Manager , Front Office
    Bpl Mobile Mar 1997 - Apr 1999
    Nashik
    Responsible for running the BPL telecom showroom , which included walk- in customers to the show room and back end Operations of managing activation of new connections and Dealer management
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  • Aptech Computer Education
    Centre Head
    Aptech Computer Education Jun 1993 - Feb 1997
    Nashik
    Responsible for running the centre on IT courses certified by Aptech. Meeting targets on student enrollment and certified courses for Corporates
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Mini Nilkund Education Details

  • Bnas College
    Bnas College
    Incometax And Costing
  • St. Micheals Convent School
    St. Micheals Convent School
    State Board

Frequently Asked Questions about Mini Nilkund

What company does Mini Nilkund work for?

Mini Nilkund works for Consultant - Women @ Workplace

What is Mini Nilkund's role at the current company?

Mini Nilkund's current role is MN Consultancy.

What schools did Mini Nilkund attend?

Mini Nilkund attended Bnas College, St. Micheals Convent School.

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