Matthew Inman Email & Phone Number

Orlando, Florida, United States

Milwaukee, Wisconsin, United States

Responsible for executing VP Operations' vision for improving CMR's operational efficiency. Maintains control of diverse business operations at a people-first organization. Reviews time tracking system entries (Function Fox) by department and project; coordinates with Team Leads and Project Managers weekly. Responsible for maintaining and organizing SharePoint and other company systems. Inspires and motivates employees to perform through positive leadership. Identifies potential problems and points of friction and works to find solutions to maximize efficiency and revenue• Integrated Asana and SharePoint, resulting in maximized technical workflow efficiencies. Leveraged Asana to organize tasks (waterfall methodology) and allowed enhanced resource tracking. Organized SharePoint that standardized storage structure and provided enhanced user experience. • Manages content development and training facilitation for all new employees on standard company processes and software. Successfully trained 60+ employees to date.• Identified complex issues with SharePoint and updated the intranet landing page, allowing employees access to all systems in one centralized location. Standardized folder structure creating better search functionality from project to project, increased efficiency by focusing employees on daily responsibilities and removing administrative work.

Lake Mary, Fl

Built, prepared, analyzed, and reported critical business performance and customer experience metrics for the department. Assisted with managing the department's content development process, special projects, and process improvement initiatives. Partnered with subject matter experts, collected data, analyzed trends that ensured benchmarking data, and improved the questionnaire, report, and master SQL database. Maintained and performed updates and configured departments' SharePoint intranet website. Developed and conceptualized all KPI reporting for Global Content Library and maintained weekly, monthly, and annual reports.• Directed transition to cloud-based content development environment using SharePoint workflows. Managed documentation process, developed process maps (Microsoft Visio), and managed training rollout.• Conceptualized, developed, and implemented overall Content Development processes and Resource Library (Microsoft SharePoint). • Partnered with digital transformation team to ensure compatibility with the new website, increased automation for end users while completing various components, created a cleaner user interface for clients and admins, and modernized report outputs for increased readability. • Used Audit Intelligence Suite System to keep track of branding and third parties.• Supported brand marketing initiatives with quantitative and qualitative data. • Used CRM-based analysis that ensured members were satisfied with service and provided ideas for improvement.• Member of large-scale digital transformation Team that successfully conceptualized and built Resource Library where all content was housed and tagged within SharePoint that fed into the website.

Lake Mary, Florida

Managed content development and projects within standards and professional knowledge team using SharePoint. Initiated process improvement activities. Built, prepared, and analyzed reports critical to business performance and customer experience metrics for standards & professional Knowledge team. Managed and analyzed KPIs and developed reports for all business units (BU). Assisted with budget analysis, forecasting, and financial performance monitoring for business units.• Instituted and maintained project management timeline (Waterfall methodology) using SharePoint to increase transparency and organize surveys.• Created greater transparency for all employees by establishing and maintaining team sites in MS SharePoint for dashboard reports, document and asset storage, and document workflows for feedback and approval before finalized publication.• Cleaned unorganized and complex content library by managing reports that monitored content library for future planning via GAP analysis, project planners, and related reports for various parts of the organization to review.• Maintained SQL server for Audit Intelligence Suite (Formerly Global Audit Information Network) benchmarking system and ensured accurate data.

Orlando, Florida, United States

Orlando, Florida Area

Maintained contracts for assigned regions and worked with relationship managers regarding contract expirations. Continued and designed reports to monitor performance levels of contracts. Posted reports to customer's portal and ensured compliance with marketing standards.• Submitted new bids through the risk review process, created process improvement proposals, and successfully implemented the SharePoint review process where multiple parties reviewed the same contract for risk assessment while maintaining deadlines to get documents returned.• Increased efficiencies by developing process plans and standardization.

Orlando, Florida Area

Orlando, Florida, United States

Orlando, Florida, United States

Master Of Business Administration (Mba), E-Commerce/Electronic Commerce

Certificate In Electronic Commerce Management, E-Commerce/Electronic Commerce

Bachelor Of Science In Business Administration, Project Management