I’m experienced in leading and coordinating operative teams, process development, lean and projects. What drives me is creating solutions together and making decisions by understanding and interpreting needs of stakeholders of different professional background. I want to help to remove barriers and time-consuming practices for effective problem solving, lean processes and data-driven leadership. My passion is to steer for organizational goals with a humble but confident attitude. I have a solid background in user-centered design methods and service design which make a great basis for a lean strategy implementation. I enjoy the versatile tasks between strategy and practical issues, functional goals and ICT management. I serve colleagues in management team and team members with a coaching attitude and well-structured work both in continuous development and projects.I see myself as strong team leader, development and ICT professional working at the moment in the field of ICT services. I’m skilled in change and project management, communications, user experience (UX) and agile methodologies. I work with a passion for data driven and lean procedures, HR and strategic goal setting. Areas of interests: lean, leadership, team leadership, IT, ICT, communications, HR, customer relations, digitization, quality management, quality of administrative procedures and juridical issues both in private and public sector Contact me via Linkedin, minna.makikangas ( miuku mauku ) outlook.com or 050 514 2647keywords: leadership, leader, director, head, manager, strategy, goals, lean, process development, coaching, project management, stakeholders, team leader, team manager, unit, information systems, IT, ICT, IT management, ICT management