Minna Onnela Email & Phone Number

Finland

Responsible for scaling Process Excellence capabilities across 6 countries and group units to drive continuous improvement and problem solving culture to reinvent better Telia and better connected living. Training and coaching leadership teams, process owners and process managers and alike in adoption of lean principles and DMAIC approach to practically and consistently transform the operations. Achievements:• Over 1000 people trained with targeted training modules for leaders, practitioners, teams and every employee with recommendation rate 9/10. • Facilitating prioritized topics for leadership and management teams with high appreciation and recommendation rate.• Fostered continuous improvement culture with company wide systematic way of working and active community for sharing success stories, best practices and topical updates.

Main Responsibilities:• Lead Facilitator and facilitation coach specializing to Lego® Serious Play®, Lean Kaizen and business concepting workshops.• Driving change towards New Generation Telco targets within transformation projects• Designing, developing and managing Market processes as Market Process Manager • Ensuring supporting system capabilities implementation and deployments within Need to Order – value chain Market process contextAchievements:• Impactful facilitator. training and coaching new facilitators.• Key contributor and validator in new process definition, solution design and development. This solution was developed and deployed in globally record breaking time.• Turning Marketing daily work challenges into B2X solution requirements and managing system support development to ease e.g. visibility and collaboration• Key contributor in Lean training program definition.

Xpedio provides award-winning, high-quality facilitation to support organizations´ success in a rapidly changing, digital environment. We help creating change processes that are truly involving, participatory and have concrete outcomes. Achievements:• Facilitated sessions online for both groups under 10 participants as well as online company days for over 100 participants.• Provided impactful trainings with high recommendations.

Main Responsibilities:• Consultant, Founder, Chairman of the Board• Facilitate and coach companies in process development, quality and change management. Solve problems and enhance collaboration• Help improvement and IT projects to have smooth but rapid start• Speaker at events like Prosessipäivät and ICT Expo • Training provider for Wakaru and Xpedio• Facilitator at XpedioAchievements: • Training provider for e.g. Tampere Chamber of Commerce, Xpedio and Wakaru• Speaker at Prosessipäivät 2016 and ICT Expo 2016

Main Responsibilities: • Process development facilitation with Lean and Kaizen methodologies• Continuous improvement and way of working visualization knowledge sharing• Process and systems deployment support through process design and technical concept alignmentAchievements: • Support for rapid progress on process simplifications and harmonization on Requirements Engineering, Bug Management and Test Management through way of working visualization• Successful adaptation of process visualization methods within the organization• Support for smooth deployment of Visual Studio Online for multiple processes

Main Responsibilities: • Management and development of Variant Delivery end to end process covering Sales Package and SW engineering and delivery processes for different SW platforms• Business problem solving as Kaizen Leader• Communication, training and deployment of Variant Delivery process and systems globallyAchievements: • Improved overall understanding and ensured synergies in company wide Variant Delivery process through process architecture framework• Contributed to significant reduction of Product launch delays by managing Kaizen projects to eliminate Box Opening and Type Label problems.• Ensured reductions in SW sample delivery lead times by managing Kaizen project on problem solving and new solutions identification• Successfully ramped-up and deployed SW Delivery management system to partner R&D site in Taiwan and factory in China

Main Responsibilities: • Definition and management of Sales Package and Lumia SW engineering and delivery end to end processes• Definition and management of Nokia X SW engineering and delivery processes.• Internal process assessments and audits• Communication, training and deployment of Variant Delivery process and IT systems globallyAchievements: • Improved synergies between global Sales Package and SW engineering and delivery processes through common process architecture creation and its communication• Ensured new Nokia X processes alignment with existing processes and resources• Ensured readiness for TÜV Certification Audits within Variant Delivery domain

Main Responsibilities: • Development of global repair processes and operational model• Development of repair business concepts, performance metrics and management reporting concept• Requirements Management: repair network related process and system requirements analysis, reviews, prioritization and stakeholder communicationAchievements: • Successful operational model and business concept changes for downsizing repair network• Active and effective requirements management process set up with global key user network• Thrilled business owners with end to end visibility performance reporting solution

Main Responsibilities: • Global Concept Owner for Nokia Repair Case Management System• Requirements management from business needs gathering to User Acceptance Testing management and product release delivery support• Global Concept Owner for Nokia Business to Business Contact Management System and fraud prevention solutionAchievements: • On-time delivery of high quality technical concepts for 2-4 global IT system releases per year per system• Definition and deployment of new requirements management process, which improved stakeholder satisfaction on throughput, visibility and prioritization significantly• Multi million USD savings through fraud prevention solution development and deployment

Main Responsibilities: • Carbide development tools brand development and deployment to globally distributed teams• Process and working methods development and deployment• Subcontractor co-operation improvementsAchievements: • Successful new brand identity agreement and deployment to development teams in Finland, USA and India• Ensured way of working alignments and best practice adaptation globally• Reduced issues with subcontracted development by improved co-operation model deployment

Main Responsibilities: • SW Development projects management• Process and way of working improvements• Sub-contracting coordinationAchievements: • Delivering development projects on-time and on-budget• Improved predictability of SW development projects through way of working alignments between Project Managers• Agreement of common UI development practices globally (USA, Europe, India)

Main Responsibilities: • Productization projects management• Process and way of working improvements• Best practice sharing within the organizationAchievements: • On-time and on-budget projects delivery• Enhanced project operations quality with aligned and improved way of working• Deployed new ways of working to Project Management community and stakeholders

Main Responsibilities: • New product quality verification in test laboratory environment• New product deployment to pilot Customers (operators)• Pilot Customers’ trouble shooting as Technical Support specialistAchievements: • Successfully spotted improvement needs in the Product and related instructions before Customer deliveries• Successful problem solving at Customer premises• Excellent Customer relationship management despite challenging situation with the pilot product