Senior Service Designer
Current
Mar 2022 - Present
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Minna Vänskä Email & Phone Number
Senior Service Designer at Solita | human centric design | co-design | data-driven design | strategic design
at
Solita Design & Strategy
1 work email found
@saunalahti.fi
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✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Service Designer at Solita | human centric design | co-design | data-driven design | strategic design
Location
Tampere, Pirkanmaa, Finland
Company size
Who is Minna Vänskä? Overview
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Quick answer
Minna Vänskä is listed as Senior Service Designer at Solita | human centric design | co-design | data-driven design | strategic design at Solita Design & Strategy, a company with 898 employees, based in Tampere, Pirkanmaa, Finland. AeroLeads shows a work email signal at saunalahti.fi and a matched LinkedIn profile for Minna Vänskä.
Minna Vänskä previously worked as Senior Service Designer at Solita Design & Strategy and Senior Service Designer at Gofore. Minna Vänskä holds Additional Studies, Design, 5 from Aaltopro: Service Design.
Company email context
Email format at Solita Design & Strategy
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*@saunalahti.fi
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AeroLeads found 1 current-domain work email signal for Minna Vänskä. Compare company email patterns before reaching out.
Profile bio
About Minna Vänskä
I'm an experienced service designer in charge of concepting and development projects. I'm an expert in user research and have several years of experience working with international teams, across organizational boundaries and in different industry sectors, for example, finance, telecoms, heavy industry, health care, municipalities and state administration. In my current duties I'm responsible for user needs studies, concepting, service and user experience design for Solita customers from diverse industries. I like to arrange multi-disciplinary workshops, involve users and service creating staff by applying service design methods. I'm excited about the opportunities offered by data analytics, robotics, and AI and want to help companies towards data-driven decision making without losing the focus on the human, customer or the employee.Earlier at Nokia my tasks included responding to new business needs, to monitor customer feedback. I was responsible for customer insights gathering, concepting, defining strategy, and managing development projects. I've overseen customer studies and feedback collection in collaboration with design, R&D teams, consumer insight teams, care interfaces, and UX specialists across Europe, Asia and the Americas. I have knowledge and understanding of the strengths and shortcomings of different customer research methods, including when and how to apply them.Specialties: service design, creating concepts and running validations, user research, user needs analysis, consumer journeys, information architecture, web analytics, visualization
Listed skills include Information Architecture, Technical Communication, Content Management, Mobile Devices, and 46 others.
Current workplace
Minna Vänskä's current company
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Solita Design & Strategy
14 roles
Minna Vänskä work experience
A career timeline built from the work history available for this profile.
Senior Service Designer
As a Senior Service Designer I'm responsible for studying user needs, thoughts, wants, and actions. I enjoy applying co-creative service design methods to find out how it feels to use or to produce a service and how we can communicate that empathy to the company and people responsible for creating the service. I’m responsible for user needs studies.
Jun 2017 - Mar 2022
Senior Service Designer
Jun 2017 - Mar 2022
Senior Service Designer
Leadin
As a Senior Service Designer I'm responsible for studying user needs, thoughts, wants, and actions. I enjoy applying co-creative service design methods to find out how it feels to use or to produce a service and how we can communicate that empathy to the company and people responsible for creating the service. I’m responsible for user needs studies.
Jun 2017 - Dec 2017
Senior Ux Designer
Leadin
As a Senior UX Designer I'm responsible for studying user needs, thoughts, wants, and actions. I enjoy finding out how it feels to use a service and how we can communicate that empathy to the company producing the service. I’m responsible for user needs studies, concepting, user experience design, end user studies, and service design for Leadin customers.
Apr 2016 - Jun 2017
Product Manager, Rich Media Solutions, Consumer Care And Support
Responsible for the creation and maintenance of videos, animations, and graphics that accompany Microsoft phones support materials. Responsible for new concept creation for all channels (print, in-device, web) as well as the user experience of the source content.
Sep 2015 - Apr 2016
Senior Offering Manager, Consumer Care And Support
Responsible for the quality of Nokia support content published in online, in-device, and in print. Responsible for defining and maintaining our portfolio and operator customization policy. Recent work includes defining our content offering and KPIs to measure content delivery and quality both in-house and with our subcontractors.
Apr 2014 - Sep 2015
Senior Offering Manager
Responsible for the quality of Nokia support content published in online, in-device, and in print. Responsible for defining and maintaining our portfolio and operator customization policy. Recent work includes defining our content offering and KPIs to measure content delivery and quality both in-house and with our subcontractors.
Feb 2013 - Apr 2014
Senior Content Manager
Responsibility for the quality of Nokia support content published in online, in-device, and in print. Handling all issues and escalations related to content covering the information design and creation of content in all its formats (textual, visual, rich media, etc.). My job is to bring consumer insight to the discussion, to recommend, and decide the.
Jan 2012 - Jan 2013
Content Manager
Responsibility for the quality of Nokia support content published in online, in-device, and print. My task is to handle all issues and escalations related to content covering the information design and creation of content in all its formats (textual, visual, rich media, etc.), to bring consumer insight to the discussion, to recommend, and decide the.
Aug 2011 - Jan 2012
Development Manager, Consumer Solutions
Working with various partners to build a consistent, human message across all channels and consumer interfaces. Developing visual communication. Heading consumer research projects. Actively collecting and communicating consumer insights. Action, strategy and future planning.
Feb 2010 - Jul 2011
Customer Interface Manager
Waving the flag for consumer needs.Consumer feedback collection, analysis, and action planning.Concepting & development projects, future strategies. Usability testing, surveying.Quality.
Jan 2008 - Feb 2010
Senior Technical Writer
Working in numerous Nokia product programs as a Senior Technical Writer, responsible for overseeing documentation projects and for developing and writing user guides, get started guides, and helps. Participated in numerous end user studies focusing on improving instructions and visuals.
Jan 2000 - Dec 2007
Technical Writer/Localisation Coordinator/Publishing Coordinator/Student
While studying at the University of Tampere, I worked part-time at Nokia in various roles and in various projects.
Jan 1997 - Dec 1999
Team & coworkers
Colleagues at Solita Design & Strategy
Other employees you can reach at solita.fi. View company contacts for 898 employees →
KE
Klas Engberg
Colleague at Solita Design & Strategy
Greater Stockholm Metropolitan Area, Sweden
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AS
Atte Salo
Colleague at Solita Design & Strategy
Tampere, Pirkanmaa, Finland, Finland
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PR
Paavo Rossi
Colleague at Solita Design & Strategy
Helsinki, Uusimaa, Finland, Finland
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SF
Sheila Floyd
Colleague at Solita Design & Strategy
Miami, Florida, United States, United States
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KL
Karri Lehtinen
Colleague at Solita Design & Strategy
Tampere Metropolitan Area, Finland
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RP
Renny Padovani
Colleague at Solita Design & Strategy
Burgos, Castilla And Leon, Spain, Spain
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TH
Tero Heittola
Colleague at Solita Design & Strategy
Tampere, Pirkanmaa, Finland, Finland
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TN
Toni Naumanen
Colleague at Solita Design & Strategy
Helsinki, Uusimaa, Finland, Finland
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KR
Kaisa Rolig
Colleague at Solita Design & Strategy
Helsinki Metropolitan Area, Finland
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KK
Katja Koskela
Colleague at Solita Design & Strategy
Nokia, Pirkanmaa, Finland, Finland
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Klas Engberg
Colleague at Solita Design & Strategy
Greater Stockholm Metropolitan Area, Sweden
View →
AS
Atte Salo
Colleague at Solita Design & Strategy
Tampere, Pirkanmaa, Finland, Finland
View →
PR
Paavo Rossi
Colleague at Solita Design & Strategy
Helsinki, Uusimaa, Finland, Finland
View →
SF
Sheila Floyd
Colleague at Solita Design & Strategy
Miami, Florida, United States, United States
View →
KL
Karri Lehtinen
Colleague at Solita Design & Strategy
Tampere Metropolitan Area, Finland
View →
RP
Renny Padovani
Colleague at Solita Design & Strategy
Burgos, Castilla And Leon, Spain, Spain
View →
TH
Tero Heittola
Colleague at Solita Design & Strategy
Tampere, Pirkanmaa, Finland, Finland
View →
TN
Toni Naumanen
Colleague at Solita Design & Strategy
Helsinki, Uusimaa, Finland, Finland
View →
KR
Kaisa Rolig
Colleague at Solita Design & Strategy
Helsinki Metropolitan Area, Finland
View →
KK
Katja Koskela
Colleague at Solita Design & Strategy
Nokia, Pirkanmaa, Finland, Finland
View →
2 education records
Minna Vänskä education
Additional Studies, Design, 5
Aaltopro: Service Design
Ma, English Philology, Information Studies, Journalism And Mass Comm., Multimedia
FAQ
Frequently asked questions about Minna Vänskä
Quick answers generated from the profile data available on this page.
What company does Minna Vänskä work for?
Minna Vänskä works for Solita Design & Strategy.
What is Minna Vänskä's role at Solita Design & Strategy?
Minna Vänskä is listed as Senior Service Designer at Solita | human centric design | co-design | data-driven design | strategic design at Solita Design & Strategy.
What is Minna Vänskä's email address?
AeroLeads has found 1 work email signal at @saunalahti.fi for Minna Vänskä at Solita Design & Strategy.
Where is Minna Vänskä based?
Minna Vänskä is based in Tampere, Pirkanmaa, Finland while working with Solita Design & Strategy.
What companies has Minna Vänskä worked for?
Minna Vänskä has worked for Solita Design & Strategy, Gofore, Leadin, Microsoft, and Nokia.
Who are Minna Vänskä's colleagues at Solita Design & Strategy?
Minna Vänskä's colleagues at Solita Design & Strategy include Klas Engberg, Atte Salo, Paavo Rossi, Sheila Floyd, and Karri Lehtinen.
How can I contact Minna Vänskä?
You can use AeroLeads to view verified contact signals for Minna Vänskä at Solita Design & Strategy, including work email, phone, and LinkedIn data when available.
What schools did Minna Vänskä attend?
Minna Vänskä holds Additional Studies, Design, 5 from Aaltopro: Service Design.
What skills is Minna Vänskä known for?
Minna Vänskä is listed with skills including Information Architecture, Technical Communication, Content Management, Mobile Devices, Technical Writing, Usability, User Centered Design, and Telecommunications.
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