Minola Fernando Email & Phone Number

• Manage the AMER and EMEA immigration inbox by delivering prompt responses to internal and external inquiries, and prioritizing excellent service and urgency. Provide interim support for U.K. skilled worker, ICT, and.
• Track work authorization and proactively manage a variety of U.S. NIV and IV immigration cases (H-1B, L-1, E-3, TN, PERM, I-140, I-485) for over 145 sponsored employees in collaboration with internal teams and the.
• Inform employees, managers, and hiring teams about U.S. immigration processes by organizing annual H-1B cap lottery and quarterly PERM sessions, conducting candidate assessments, and explaining case updates and impact.
• Ensure compliance by conducting quarterly PAF, OPT/CPT, and PERM file audits and resolving subsequent discrepancies, maintaining sponsored employee data accuracy in HRIS Workday, and collaborating with the HR.
• Strengthen business operations and increase efficiency by creating data-driven reports related to the sponsored employee population and optimizing resource accessibility through SharePoint

• Managed a portfolio of 24 corporate clients with 40 – 900 employees in collaboration with four account managers
• Partnered with HR managers, insurance carriers, HRIS vendors, and enrollment specialists to implement employee Medical, Dental, Vision, Life, Disability, COBRA, FSA, and HSA plans, and ensured timely document.
• Addressed and resolved client inquiries proactively, including complex eligibility and claims issues to solve benefits coverage inquiries
• Created open enrollment materials and custom employee communication pieces in collaboration with an internal Creative Services team and conducted open enrollment and new hire benefit presentations for employees.

• Managed and expanded internship programs, overseeing up to 20 interns per semester. Handled recruitment, orientation, and served as the primary point of contact for interns and hiring managers
• Conducted full-cycle recruitment processes, from posting jobs and sourcing resumes to conducting phone screens and organizing panel interviews, resulting in successful candidate placement
• Administered comprehensive HR functions, including new hire and exit paperwork, benefits processing, open enrollment, and HRIS utilization for reporting, document management, and payroll coordination. Supported staff.

• Revitalized and fortified the internship program by updating guidelines, establishing a structured framework, communicating changes to hiring managers, and introducing stipends. Cultivated pivotal relationships with.
• Spearheaded the recruitment process for interns, applying sourcing and screening strategies, and conducted exit interviews to gain valuable feedback. Ensured timely stipend disbursements, facilitating positive intern.
• Maintained employee records, completed employment verification requests, and assisted with HR initiatives and projects related to Talent Management, Compensation, Employee Engagement, Learning & Development.

Greater Atlanta Area

• Analyze journal articles related to urban innovation
• Analyze Guangzhou International Urban Innovation Award applications and compile information about country statistics and programs focused on social welfare
• Research procurement laws with regard to state DOTs and set-aside provisions for small business owners

Greater Atlanta Area

• Utilized time management and organizational skills to oversee the managing partner’s calendar by scheduling critical meetings, client appointments, and travel
• Provided client support in both English and Spanish, ensuring clients received timely and accurate information. Maintained meticulous records of client intake details and financial transactions
• Finalized applications to United States Citizenship and Immigration Services and court filings to ensure accuracy prior to submission

Montería, Colombia

• Utilized cross-cultural communication skills to develop and implement comprehensive lesson plans and assessments for Business English and English Level 3 classes
• Demonstrated adaptability by incorporating multilingual approaches, including English and Spanish, along with innovative teaching methods such as role-play, music, and games to improve students' verbal and written.

Athens, Georgia Area

• Delegated and reviewed scanning project assignments for National Historical Publications & Records Commission Civil War (NHPRC) grant project
• Trained co-workers to use scanning equipment and outlined scanning project guidelines

Athens, Georgia Area

• Made copies and scans of historical materials for patrons, completed billing and kept records for copy and scan orders
• Transcribed historical documents for exhibits; photographed paintings and artifacts for record-keeping purposes
• Organized and processed collections and entered data and records into the computer using Archivist's Toolkit

Athens, Georgia Area

• Contacted and lobbied state representatives regarding domestic violence legislation, H.B. 911, which became law in May 2014
• Created mailing lists for fundraising purposes, organized fundraiser promotion materials, assisted with grant proposals, communicated with donors, clients, and partner organizations
• Conducted interview process and provided input in selection of succeeding administrative intern

Washington D.C. Metro Area

• Wrote blog posts for NIF website, monitored and maintained social media activity, compiled daily news clips for circulation
• Created press lists for Hill press conference and Southeast and Midwest Summits, and media packet biographies for Southeast Summit participants

Master Of Public Administration - Mpa, Human Resources Management

Bachelor Of Arts (B.A.), International Relations And Affairs