Client's Financial Health Domain• Researching and preparing communication for clients about financial health topics while building journeys in CRM• Preparing and leading UX testing with clients, making outputs and business decisions based on client’s feedback• Researching ways to improve the mobile feature and preparing product lifecycle• Writing articles for internal websites• Maintaining existing insights and preparing new ones in CRM to enhance the offer of financial health insights valuable for clients• Discovery of new topics, designs and gamification features to improve the banking app

Client's Financial Health Domain• Researching and preparing communication for clients about financial health topics while building journeys in CRM• Participating on UX testing, making outputs and preparing business decisions based on client’s feedback• Researching ways to improve the mobile features• Maintaining existing insights and preparing new ones in CRM to enhance the offer of financial health insights valuable for clients

• Consulting projects in various fields (banking, telco, retail, e-commerce,etc.)• Preparing presentation content• Providing research about desired topics (biggest focus on mobile app trends)• Preparing research about top mobile apps (banking, telco sector)• Preparing Google Play store rating analysis• Presenting projects to stakeholders• Preparing and editing video content

• Calculating invoices while analyzing and editing contracts• Strengthening communication skills through customer and legal organization interactions

Also worked for this company Jan 2021 - Jul 2021 before my studies at TTU.The job description included:• Sourced and recruited candidates for various roles• Managed candidate profiles• Led interviews with potential candidates• Created occupational advertisements on various platforms

• Analyzed and translated Under Armour product descriptions from English language to Czech language

• Designed and managed social media content• Marketed current offers on Instagram, Facebook, official webpage & more• Handled customer reservations and inquiries• Processed with customer orders• Handled customers’ requests• Prepared menu and dealt with administrative agenda regarding reservations and other inquiries

• Served as central point of information for customers • Promoted client brands • Offered samples of new products• Served as main contact person at different sport events (Laver Cup, Fed Cup, Basketball 3x3, Prague Playoffs, etc.)

This was part of our compulsory internship at the airport during my studies at High school of civil aviation.I served at different positions such as: • Security control• VIP lounges• Ramp control• Self-check-in kiosks• Transit desk• Air dispatch• Prague Airport call center • Etc.