Balancehero is SoftBank backed Series E fintech start-up targeting Indian market. Company's mission is finance for all Indian. Providing credit services to new-to credit users- Loan migration project Loan migration is a feature that allows multiple loan products to be underwriting simultaneously when a user applies for one. This means that even if one product is denied, the user can still receive another product if it is approved•Set key KPI and project potential profitability on a daily basis by using SQL and Excel. Developed detailed PRDs and user stories while negotiating product trade-offs, improving team alignment and enhancing user experience. Led iteration and increased biz impact•Built kibana dashboard to visualize data trend of key KPI•Collaborated with 10+ colleagues across Risk, Engineering, Decision science, Design, Legal team. Tracking progress on daily basis and managed project- Loan market TF PM (2022.09~2022.12)Loan market is a service that connects users who have been rejected from loan with partner companies for alternative loan options. Receive a commission based on the users referred to partners•Partnership with multiple companies and launched features within tight deadlines. Led biz and user engagement growth by managing the release of a global software launch using the Agile approach•Improved user empathy via personas and user journey mapping, participated user interviews to assess participation, goals and pain points during the loan selection journey•Collaborated with 10+ colleagues across Marketing, Engineering, Decision science, Design, Legal team. - Home screen optimization project•Home screen optimization is a project aimed at maximizing user loan applications through hypothesis testing using A/B testing method. Run A/B multiple tests in tight deadline and verify hypothesis•Increased biz impact by increasing key KPI of loan loan•Collaborated with 4 colleagues across the Engineering, Decision science, Design team

APM, Balancehero•Researched India fintech market (Micro loan, BNPL, New-to credit) •Organized New to credit users and analyzed data

Korea Agro-Fisheries & Food Trade Corp. is the government agency that was founded in 1967 entrusted with the promotion of trade, exportation, and marketing of Korean foods and beverages around the world.∙ Found potential Korean food product’s buyer in India and matched to Korean food companies which were eagerto export their products∙Organized Korean food festival in Korean cultural center in New delhi and invited 300 Indian people∙ Arranged B2B meeting with potential buyers and list up 150 potential Korean food buyer list by researching ∙Identified consumer behavior through India alcoholic beverage market survey and wrote ‘Makgeolli exportstrategy to India market’∙Published monthly newsletter about Indian food market trend

KOICA is Korea International Cooperation Agency (KOICA) is a government aid agency of the Republic of Korea. Mission of KOICA is contributing to the common prosperity and the promotion of world peace through inclusive, mutual development cooperation leaving no one behind∙Assisted new KOICA projects by translating articles and gather valid dataset∙Managed Pakistan office SNS channel by publishing contents and sending press release to headquarters∙Assisted KBS documentary program by providing English-Korean simultaneous interpretation service for interviewer