Minu Sharma Email and Phone Number

• Developed and implemented alert management rules in ServiceNow, enhancing notification timeliness and significantly reducing response times.• Contributed to the successful deployment of Cribl on our platform, leading to significant cost savings.• Earned Cribl User and Admin certifications, showcasing expertise in platform management and analytics.• Integrated various tools with Splunk Observability, enabling real-time analysis and efficient collection of logs, metrics, and traces.• Executed infrastructure changes using Terraform to streamline and automate deployments.

• Created an automation script to synchronize AppDynamics health rules, reducing time and effort by 15%.• Implemented monitoring and debugging for 15+ major clients, configuring monitors and triggers across allenvironments.• Set up the URL Monitoring using ThousandEyes and Zabbix.• Conducted monthly AppDynamics Java AMI refresh to ensure continuous optimization of monitoring systems.

• Acquired the AWS Cloud Practitioner certification to enhance proficiency and support organizational responsibilities.• Implemented automation using Shell scripting ,streamlining and optimizing operational processes.• Successfully migrated all documents from Jive to Confluence, improving knowledge management and accessibility.• Initiated and developed a SharePoint website for team collaboration, ensuring unified access to information and resources.

• Designed and developed project wireframes in Lucidchart based on client briefs and specifications.• Created and implemented individual components using Angular, ensuring smooth functionality and integration.• Fetched data through API calls and collaborated closely with backend developers to design, build, test, and enhance connectivity.