5 Year experience of local & overseas sales in leadframe industry, 11 years of customer service in ASE Korea, and currently working as a production mgmt dept manager at TLi, a fabless company for display driver ic and Timing controller.Joined TLi as a dept manager of prod management in Sep 2021. Leading a team and cowork with Fabs, OSATs, and logistics companies to secure the supply chain and meet customers' demand requirement.Previously, CS&CRM role in ASE Korea, a member of ASE group, the world's largest semiconductor assembly and test manufacturing service provider during May 2010~Aug 2021.Worked as a Customer Service Representative and a Regional Team Leader in charge of US East coast accounts. Recognitions awarded as a best supplier of the year 2015, 2016 & 2018 from a major customer in charge.11 years of experience in direct customer-interface environment as Customer service + 4 years as sales in charge of overseas & local accounts in semiconductor industry.Communication skills in a good inter-personal & biz relationship with writing & oral in English.Well experienced in global working environment.Strong ability for business strategy establishment and execution to achieve targets.Fulfill customer requirement with pre/after sales service activities.Capable for team lead, customer demand forecast analysis, order processing & capacity planning, logistics, working as a liaison among the customers, regional sales and the factory about production status, new program follow-ups, liability, billing, and any customer complaints, handling general business topics and leading the business with the management and regional sales.