• Primarily focus on areas that will promote the stability and quality of payment systems.• Operational Management of Applications – perform configuration changes, upgrades, backups, administration of users & roles, performance monitoring and problem investigation.• Perform performance monitoring and capacity planning to ensure the applications continue to operate at the required service levels.• Monitor the technical environment (hardware, software, networks and operational processes) to ensure compliance requirements (primarily PCIDSS) are met.• Provide expert hands-on engineering technical support and guidance. This includes 24x7 on-call capability.• Take a lead role in working with cross-functional project teams, system support teams and consumers of banking systems.• Collaborate effectively with cross functional stakeholders and teams, sharing information and knowledge effectively.• Use experience and insights to suggest new tools or methodologies whereby the Bank could automate systems or improve productivity.• Assist with vendor evaluation, recommendation and negotiations — especially with regard to payment requirements.• Ensure that availability SLAs are met by carefully planning any necessary outages, advising others if you suspect that any proposed changes could adversely affect production environments.• Interact with staff at both technical and strategic level, as required.• Develop and implement project plans, risk assessments and contingency plans.• Actively participate in adding to the team’s shared documentation resources by writing clearly any support procedures, best practices or other pertinent information.• Actively maintain topology and similar diagrams for systems especially those relating to payment systems.• Perform configuration of CardSuite Frontend and Backoffice servers.• Conduct certifications with Visa & Mastercard.• Test new mandatory changes fixes and communicate with vendor engineers.

▪ Developed database modules for internal systems that improved database performance▪ Conducted real-time data collection, and created accurate Early Warning System▪ Built and maintained SQL scripts and complex queries for data analysis, improving system operations▪ Improved and automated the Invoicing Module System▪ Developed automated process that reduced report generation time▪ Optimized database systems for performance efficiency▪ Improved data redundancy and consolidation by implementing DataGuard and GoldenGate processes▪ Enhanced database performance through partitioning▪ Conducted in migrating databases to cloud, reducing operational costs▪ Led team of junior developers, enhancing team performance

▪ Installed, configured, monitored, and maintained Oracle databases across multiple Solaris/Linux platforms.▪ Developed and implemented procedures for ensuring database integrity and security▪ Performed database performance tuning and troubleshooting.▪ Created and maintained Database View, Procedures and Triggers.▪ Designed, developed and implemented backup and recovery strategies.▪ Monitored database resources, identified and resolved bottlenecks.▪ Developed and maintained Data Warehouse & ETL Solutions using Oracle.▪ Implemented Oracle Enterprise Manager for monitoring & diagnostics.

▪ Design and Develop e-Card software product▪ Design and develop credit cards revolving model software product▪ Creating a procedure to automate the process and reporting▪ Support processing & clearing payment cards

▪ Maintain the UNIX/LINUX operating systems▪ Installed HW platform of information systems▪ Installed SW platform of information systems▪ Installed active network LAN/WAN▪ Implemented, configured and maintained of Cisco networking equipment▪ Planed and implemented of a highly available secure IT infrastructure▪ Designed and implemented of corporate security policies▪ Maintained Linux/Windows operating systems