Miquel Martret personal email
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Aviation Industry Expert. My area of expertise covers operations, people management, quality assurance and maintenance.I have managed different departments across operations with high management accountabilities.Director of crew, Quality Manager, Maintenance and Planning Engineer, Head of Operations Control Center, Crew Rostering and PMO all in successful and profitable airlines (both business and commercial aviation) in growing scenarios, changing and adapting culture and procedures to new requirements.My international experience covers Europe and Middle East airlines and aviation companies.- Very Flexible and fast learner. - Long Experience in Low Cost Airline Operations.- Experience in leading people and planning resources.- Experience in Maintenance, Planning, Base and day to day operations. - Airline technical background in operations and across non operational departments.- Forging consolidated and excellent relationships with all my internal and external stakeholders through tangible and real results in each position hold.- International experience. Cultural integration.- Knowledge of 5 languages: Spanish, Catalan, English, Italian, French.
Confidential
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Head Operations PlanningConfidential Feb 2020 - PresentRiyadh, Saudi ArabiaHelp to develop a new airline company from the preoperational phase, startup phase, along with a global team of experienced aviation industry and business experts as BCG, EY, KF and other implementation partners. All focused on building a new world leading aviation operator that will have the capability to operate globally.My role is to design the Operations strategic Planning, resources plan and allocation, participate in crew recruitment strategy and to work with all the stakeholders within operations and other departments in any matter related with crew as well as helping the company to achieve its operational certificate AOC with local civil aviation authority, GACA.Duties are not limited to Crew Planning and Operations Planning as a startup the scope of work covers all aspects of operations, dealing with other departments and with civil aviation authorities.
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Head Of Cabin Crew And Inflight ServicesAir Arabia Nov 2018 - Feb 2020Sharjah, United Arab EmiratesIn charge of 900+ cabin crew managed by a structure of supervisors and cabin crew manager over 3 operating Hubs (UAE, Morocco, Egypt)In charge as well of all cabin crew training and standards handled by cabin crew instructors and examiners. Responsible of reshaping the culture and approach of the cabin crew department with a main focus in cabin operations and service delivery by managing the cabin crew through a performance system and the cabin crew supervisors and manager.Follow up and execution of a strategy of a recruitment process for the company based on short and long term needs.Strategically positioning the department objectives around maximum productivity, service delivery, passenger attention by maximizing crew engagement.Cabin Crew responsibilities across the group of Airlines (in Morocco and Egypt). Support and standardization. -
Business Intelligence ManagerAir Arabia Sep 2017 - Nov 2018United Arab EmiratesIn charge of driving the change in the company of a case oriented small airline (day to day focus) to an indicator growing airline. Responsible of setting and controlling a new system of indicators within operations.Handling projects in operational and non operational departments (commercial, sales, operations, finance, IT...) for several high management staff within the airline (CEO, COO, ...) as an internal consultant based in my previous LCC experience and knowledge of the industry. For those specific projects directly reporting to the highest management positions.
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Manager Of Planning And Innovation (Occ & Crew Planning)Air Arabia Jul 2016 - Sep 2017Emiratos Árabes UnidosIn charge of Planning, day to day and technical Operations in Air Arabia. Under my responsibility there is the core technical and planning side of the operation in Air Arabia such as Operations Control Center, Crew Scheduling department, Project Management and Ops Engineering department by setting new indicators, new procedures and proposing new changes to adapt the whole operation to a growth and improved scenario in a low cost airline.OCC is formed by a team of Dispatchers, Ops controllers, data maintenance and technical library and is in charge of day to day operations. Managing disruptions, aircraft movements, flight watch and technical dispatch of all Air Arabia Sharjah.Crew Scheduling Department is in charge of budgeting, planning and control the rosters of more than 2000 Air Arabia flight and cabin crew. The department is formed by a team of planners supervisors, officers and crew control agents.Project Management Office holds the responsibility of analyzing new technical and technological developments within operations or other operational departments as well as performance and operational engineering.
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Cabin Crew And Inflight Services DirectorVueling Airlines Oct 2012 - Jul 2016Barcelona Y Alrededores, EspañaIn charge of Cabin Crew Department and On Board Services.Vueling cabin crew department has up to 2000+ cabin crew.Also in charge of: - Inflight Services as: catering, PA announcements, logistics, crew meals, ...- Liaison with commercial department and HR department.- Operational procedures (OM, Cabin crew manual, ...)- Inflight staff pax care.- Recruitment of up to +500 cabin crew each year.- Cabin crew uniforms- Administration of licences, medical certs, etc...- Labour unions negotiations.- Vueling second Labour agreement negotiation with unions. - Managing a team of +30 office staff (cabin holding office tasks and normal office staff). -
Operations Quality ManagerVueling Airlines Jul 2009 - Oct 2012Barcelona Y Alrededores, EspañaManaging a team of 3 operations and production auditors and an administrator.In charge of IOSA process certification and schedule and execute Vueling's audit plan.Responsible of the creation of transversal procedures and manuals.Dealing with civil aviation authorities (SANA and SAFA inspections, AOC inspections, ecc...).
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Plan, Routing And Project EngineerClickair Aug 2007 - Jul 2009Daily fleet planning according to maintenance tasks and other operational requirements.Supervision of daily operation from maintenance point of view.Incidents notification to civil aviation authorities.In charge of aircraft deliveries to lessors. -
Internship - BecarioSchneider Electric Feb 2005 - Sep 2005Logistic tasks helping to plan and prepare training courses in electric engineering (electric distribution, automatization, ...).
Miquel Martret Skills
Miquel Martret Education Details
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Organizational Leadership -
Executive Mba -
Master Degree Aerospace Engineering -
Master Degree Industrial / Nuclear Engineering
Frequently Asked Questions about Miquel Martret
What company does Miquel Martret work for?
Miquel Martret works for Confidential
What is Miquel Martret's role at the current company?
Miquel Martret's current role is Director of Planning, Crew and Inflight services.
What is Miquel Martret's email address?
Miquel Martret's email address is mi****@****ail.com
What schools did Miquel Martret attend?
Miquel Martret attended Ie University, Esade Business & Law School, Politecnico Di Torino, Universitat Politècnica De Catalunya.
What are some of Miquel Martret's interests?
Miquel Martret has interest in Social Services, Aviation, Travelling, Opera, Gastronomy, Classical And Choral Music.
What skills is Miquel Martret known for?
Miquel Martret has skills like Aviation, Airlines, Quality Management, English, Flights, Aircraft, Quality Assurance, Spanish, Team Leadership, Sms, French, Team Management.
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Miquel Martret
Co-Founder & Partner En Tree House Bcn - Online ArtisansGreater Barcelona Metropolitan Area1talmangroup.com -
Miquel Martret
Barcelona
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