Miinto is a successful online fashion platform. We worked with more than 1.500 fashion stores in Denmark, Norway, Sweden and the Netherlands. I was the key person for ensuring that Miinto's existing fashion boutiques got full value of Miinto's platform as their online sales channel and that they were fully satisfied with the service. At Miinto it was my responsibility to manage the relationships with over 200 boutiques and brands. In this role I analyzed results and trained and motivated… Show more Miinto is a successful online fashion platform. We worked with more than 1.500 fashion stores in Denmark, Norway, Sweden and the Netherlands. I was the key person for ensuring that Miinto's existing fashion boutiques got full value of Miinto's platform as their online sales channel and that they were fully satisfied with the service. At Miinto it was my responsibility to manage the relationships with over 200 boutiques and brands. In this role I analyzed results and trained and motivated boutique owners to work on their activities on Miinto and together we set up online sales strategies. The improvement of B2B and CRM processes and boutique engagement was also part of my role. The execution of all B2B communication, mailings, (marketing) campaigns and events were my responsibility. This work was done in close cooperation with the Managing Director, the team in Denmark and a team of 3 direct reports, business development/sales employees and interns. Show less

At Gaastra I was the first point of contact for all Dutch key accounts of Gaastra and McGregor. I started with Gaastra and in July 2015 I started working as Key Account Assistant for the key accounts of McGregor as well. I reported to the Key Account Manager Netherlands. I analyzez and monitored sales performances, proactively analyzed the sell-through information and propose collection replenishments, coordinated the order portfolio, coordinated the delivery process, supported the marketing… Show more At Gaastra I was the first point of contact for all Dutch key accounts of Gaastra and McGregor. I started with Gaastra and in July 2015 I started working as Key Account Assistant for the key accounts of McGregor as well. I reported to the Key Account Manager Netherlands. I analyzez and monitored sales performances, proactively analyzed the sell-through information and propose collection replenishments, coordinated the order portfolio, coordinated the delivery process, supported the marketing activities and visited the key accounts. Key User Microsoft Dynamics AXIn June 2015 I started as a key user of the new ERP system, Microsoft Dynamics AX at Gaastra and McGregor. From the start I was responsible on behalf of the Wholesale teams. We were testing the system, adapted it to the organization and their wishes, and implemented the system in our daily work. In April we gave the first training to all foreign offices. I was the first point of contact for Wholesale colleagues for every question or problem during the go live period. Show less

At Tobesocial I helped small and medium sized companies to develop and execute their social media strategy. Companies and activities I worked for:• Liz Harmanus ‘Image Manager’• M.M. Ellis-Karsters ‘Beter Gebit’• de Karseboom Music Pub• Beauty-N-Joy (beauty salon)• STOTS by Ronald & Chermaine (optrician)• Most Fragile by Sally Pittman and Jolanthe Lalkens• Kunstenaarscollectief Amersfoort (Master Class for artists)• LRCB (social media for the breast cancer… Show more At Tobesocial I helped small and medium sized companies to develop and execute their social media strategy. Companies and activities I worked for:• Liz Harmanus ‘Image Manager’• M.M. Ellis-Karsters ‘Beter Gebit’• de Karseboom Music Pub• Beauty-N-Joy (beauty salon)• STOTS by Ronald & Chermaine (optrician)• Most Fragile by Sally Pittman and Jolanthe Lalkens• Kunstenaarscollectief Amersfoort (Master Class for artists)• LRCB (social media for the breast cancer screening symposium) Show less

During the absence of the Marketing Manager I was responsible for her activities. I initiated and executed marketing campaigns and campaign strategies. I was in contact with different brand owners to start a new campaign. Maintaining contact with suppliers, brands and retailers was part of the role. During a campaign I made sure that the retailers conducted the campaign properly.

For a period of 7 months I replaced the Marketing & Communications Manager. I was responsible for all marketing communications; implementation of campaigns (integrating online and offline communication), organization of events, contact PR agencies and event organizers, coordinating and checking blogs for magazines, coordinating the NCCA application (writing a case for a chance to win valuable awards in Customer Service).

Operational execution of external community management to all stakeholders for FAQmanagersDeveloping and executing of a social media strategy for Professional Services

SalesAdvisingVisual merchandisingSocial Media

In this role I was supporting the department management, e.g. with interaction design; usability research; user experience of the web; desktop and (mobile) devices; creating new concepts. I was part of research briefing and execution and agency briefings.I have worked with several programs e.g. with Photoshop; Axure (Interactive Wireframe Software & Mockup Tool).

At this start-up company I lead the social media activities. Beside I was supporting the set up of a webshop; providing the text on the webshop; supporting the webshop prohography; customizing the collectionbook; making moodboards, searching for beautiful materials and fabrics, supporting in the set up of the sample sales. I learned a lot of all the do's and dont's of a start up company in fashion.

In this role I was supporting e.g. with maintaining contact with customers; after sales; care of returns and exchanges; order administration; handling inquiries and complaints; support during webshop photography; support sample sale; support/set up fashion show; showroom support.